Customer Service Care
Resume:
HECTOR R. RODRIGUEZ
***************@*****.***
SUMMARY OF QUALIFICATIONS
Constant professional with over 4 plus years in the trucking industry. Delivered over 1,000 loads in the Dominican Republic and U.S. with zero incident. Hard working and dedicated team player, all work accomplished with no supervision. Great customer service with fellow co-workers, management and customers. Willing to learn new positions without hesitation.
Commercial Drivers License
Vehicle Operator
Team building
Time Management
Customer and Personal Service
Food Delivery Service
Passenger Transportation
Restocking
Store communication
Risk Management
Microsoft Word, Excel
Customer Relations
Customer Care
Public Safety and Security
Management of Personnel Resources
Regulatory Compliance
Training Skills
Dishwasher operation
Training / Development
Strong work ethic
Customer Support
Transportation
Critical Thinking
Organization
Vehicle Maintenance
Logistical Planning
Cleaning and sanitizing
Dining area cleanliness
PROFESSIONAL EXPERIENCE
Asplundh 2021 - Present
Apopka, FL
Excellent familiarity with a variety of tree and plant types
Superior ability to work in a variety of extreme outdoor temperatures
Exceptional ability to lift objects weighing up to 75 pounds
Good prioritizing and organizing skills
Conduct snow removal regularly and as required.
Perform routine lawn and grounds maintenance tasks on a regular basis.
Assist with training and coaching new landscape staff.
Operate business vehicles to and from locations
Uber 2020 – 2021
Apopka, Florida
Follow relevant safety regulations and state laws governing vehicle operations and ensure passengers follow safety regulations
Pick up passengers at prearranged locations
Provide passengers with assistance entering and exiting vehicles and assist with luggage
Complete accident reports when necessary
Perform routine vehicle maintenance and inspections
Plan best route to save time, fuel and arrive on time
Communicate with customers
Deliver orders from restaurants ordered by customers
Paradas Restaurant 2019 – 2020
Apopka, Florida
•Maintained cleanliness of equipment, surfaces, refrigerators and other areas
•Restocked glassware, crystal and other dedicated items to its location
•Scraped, washed and restacked dishware and utensils
•Clean work garbage cans, racks and dry storage areas
•Oversaw incoming dinnerware deliveries, including unboxing supplies
•Loaded more than 500 glasses, silverware and dishes into dishwasher each shift
Transporte Rodriguez 2017 – 2019
Dominican Republic
Maintain and safely operate a commercial vehicle
Pickup/Deliver products from shipping location and transport to destination
Plan best route to save time, fuel and arrive on time
Communicate with customers for efficiency
Maintain and safely operate a commercial vehicle
Good ability to lift up to 75 pounds without assistance or equipment
Exceptional abilities at map-reading and understanding directions
Good ability to bend stoop and reach overhead
Double-checked all received materials for order quality and accuracy.
Completed and submitted bills of lading to management on a daily basis.
Completed all appropriate transport documentation.
Reported all major and minor vehicle damage to management as required.
Maintained exterior and interior cleanliness of transport vehicles.
EDUCATION / TRAINING
Metropolitan Trucking Inc, Truck School, 2020
Centro Educativo Brisa, 2007
VOLUNTEER ACTIVITIES
Ministerio Una Luz De Esperanza 2019 - Present
Apopka, Florida
Helped prepare for events and family gatherings
Assisted with Sunday bible studies
Dedicated time to help prepare food for the needed
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