Aliaa Mohammed El-Husseiny

**, ***** *********, **** ****, Cairo

011*-***-****

E-mail: ady0s2@r.postjobfree.com / ady0s2@r.postjobfree.com Objective:

Seeking an opportunity with a multinational organization, a dynamic new role as an Office Manager, Client Relations or HR field, where I can have the opportunity to learn, develop, grow and to be of added value.

Education:

Graduated from Sadat Academy for Management Sciences in 2010, UNB (University of New Brunswick), with GPA 2.4.

Major: International Business Administration

American Diploma, Rajac American School, Ismailia Road, Egypt, June 2006. Score: 900 Work experiences:

Alliance Law Firm

Client Relations Officer March 2020 – September 2022

• Handles all relations with the clients to ensure full and smooth coordination with the clients and lawyers.

• Prepares engagement letters, get them signed by a partner then sends them to clients.

• Follow up with the clients the counter signature of the engagements letter then uploads them on the management system to have proper documentation.

• Add new clients and open new maters on the system.

• Get the expenses (lawyers and clients) approved by the partners for payment

• Sends the expenses claims to the clients

• Generates client’s prebills for Partner’s review and amend them for the issuance of the final bill and sign them by the Partner in charge.

• Sends the final bills signed by the Partner in charge to the client in a timely manner.

• Follows up on the collection of the unpaid expenses and the unpaid bills Office Manager Assistant August 2017 – March 2020

• Receive financial invoices, prepare and complete all related supporting documents to be processed in coordination with the Treasury Department before its due date.

• Preparing all the Client Expenses and doing all the process including adding to system and sending them to clients.

• Handle financial & accounting expenses for the partners with confidentiality.

• Adding monthly hours on system for the partners.

• Develop the templates and forms in HR, Expenses, policies..etc.

• Book E-Flight Tickets and Accommodation for personnel as well as Visa procedures, Meet & Assist & all required arrangements either for local or foreign staff (Clients).

• Scheduled Appointments, received payments, prepared written authorizations.

• Handle orientation and paperwork for new hires, verify for completeness, according to the established policy and procedural requirements including all IT process and system access .

• Handle all the IT problems with the IT team .

• Processing Social Insurance & New Bank Accounts Opening for new hires.

• Full charge of all Office Internal & External Events -Preparations, booking a venue….. (Corporate Anniversary,, Iftar Ramadan, Team Outings..etc.).

• Performed general administrative duties (phone calls, faxing, filing, and copying)

• Developed and created effective filing system to accelerate paperwork processing.

• Improved office organization by compiling monthly expense reports, financial spreadsheets, organizational charts and company data using Microsoft Excel functions.

• Record, file and scan invoices, purchase orders, and expense reports.

• Kept all client’s files in order and up to date. Inovasys Company October 2016 – March 2017

HR and Operation Specialist

• Preparing or updating employment records related to hiring, transferring, promoting, and terminating

• Explaining human resources policies, procedures, laws, and standards to new and existing employees

• Ensuring new hire paperwork is completed and processed

• Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.

• Addressing any employment relations issues, such as work complaints and harassment allegations

• Processing all personnel action forms and ensuring proper approval

• Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks.

• Implementing the organization’s recruiting strategy

• Interviewing applicants

• Responsible for Medical and Social Insurance.

• Discover profitable suppliers and initiate business and organization partnerships

• Negotiate with external vendors to secure advantageous terms

• Approve the ordering of necessary goods and services

• Finalize purchase details of orders and deliveries

• Track and report key functional metrics to reduce expenses and improve effectiveness

• Collaborate with key persons to ensure clarity of the specifications and expectations of the company. UNHCR project for Syrian refugees September 2015 – July 2016 Admin Associate & Data Entry Specialist

• Recording patient data and medical procedures

• Collecting all the patients' medical history, investigations, labs, operations, and the entire medical services and put them in the system.

• Design filing systems for the employees and their contracts and hiring papers.

• Collection operations and admissions of the patients per month and classified according to their prices.

• Collect the monthly fingerprints and arrange times with vacation days and permissions with the office manager.

• Receive the E-Mails for the SMR cases and communication with patients and make an appointment to see a doctor and to send reports.

Nile ICT April 2014 – September 2015

Office Manager / Human Recourses

• Developing and implementing policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures, and absence management.

• Administering payroll and maintaining employee records.

• Dealing with grievances and implementing disciplinary procedures.

• Developing with line managers HR planning strategies which consider immediate and long-term staff requirements.

• Design filing systems.

• Manage all the financial tasks including the cash in and cash out, bank transfers.

• Files papers and documents into appropriate employee files.

• Ensure filing systems are maintained and up to date

• Transfer and dispose records according to retention schedules and policies

• Performs customer service functions by answering employee requests and questions.

• Processes required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions

• Schedules meetings and interviews as requested by the CEO.

• Makes photocopies, faxes documents, and performs other clerical functions.

• Assists and prepares correspondence.

• Prepares new employee files.

• Processes mail.

• Perform other related duties as required as logistics. Mars Academy June 2013 – September 2013

Accountant

• Responsible for the general accounting function including cash in and cash out of the nursery.

• Provides financial information to management by researching and analyzing accounting data; preparing reports.

UVC “ Freelancing “ Dec 2012 – Dec.2016

Assistant of Managing Director

• Handle multiple levels of advanced administrative duties.

• Handle all the contacts of the foreign and Egyptian fighters

• Responsible for the tickets, visa, contracts, and certificate of the fighters.

• Assists users of facilities by providing requirements in regard to technical, security, and/ other requirements; assists in problem resolution and answers questions; refers to appropriate department when unable to respond.

• Type correspondence, reports and other documents, maintain office files, Take minutes at meetings. Asset for Real Estate Dec 2011 – June 2012

HR Coordinator

• Handle all admin tasks and provide word-processing and secretarial support when necessary

• Assist the HR Department in multi functions; Recruitment and Selection.

• Scheduling meetings

• Typing and answering the phone

• Supervise the office Staff and manage all the facilities Vodafone Feb 2011 – Sep 2011

Customer Care Representative

• Handling incoming calls ensuring the right customer care service and attitude

• Reporting to Team Leader on any customer related issues

• Delivering necessary reports for call logs

Language Skills :

• Arabic: Native Language

• English: Very Good

Computer Skills :

• Windows, Internet: Excellent

• Microsoft Word, Excel, PowerPoint: Excellent

Personal Skills :

• Ability to set priorities and good time management

• Ability to work under stress

• Active, self-driven and self-motivated

• Fast learner

Personal Data :

• Nationality : Egyptian

• Place of Birth : Cairo

• Date of Birth : 13th September 1988

• Marital Status : Single

• Gender: Female

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