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Executive Director Regulatory Compliance

Location:
Seattle, WA
Posted:
August 17, 2023

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Resume:

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Steven

Anderson

Core Competencies

Over 20 years of experience in senior housing. Skilled Nursing Administrator, Assisted Living Executive Director and Senior Vice President of Operations. Ability to develop and manage communities and projects. Public relations and sales experience. Knowledgeable in budget planning and operations. Experienced in staff recruitment, oversight and training. Led teams through expansion, growth, state and federal surveys. Focused on regulatory compliance, fiscal management, staff retention and customer satisfaction. Developed strong working relationships with state surveyors and ombudsmen.

Professional Experience The Oasis New Mexico, April 2020 – June 2023 Chief Operating Officer: https://www.OasisNM.com

• Taking the startup project from concept to reality

• Scott McMahon MD specialized in the identification and treatment of Chronic Inflammatory Response Syndrome (CIRS) resulting from exposure to black mold. He is recognized as an international expert in this area, has been treating patients for over twelve years in Roswell, New Mexico. https://www.scottmcmahon.doctor

• Coordinated all aspects of project with state and local regulatory agencies

• Recruited, managed and developed relationships with principles, Scott McMahon MD – Oasis CEO, Sam Rodell Architect AIA, Bill Coe – Project Manager and Sirewall International.

• Contracted and oversaw the management of marketing/public relations with BossLady Consulting

• Networking locally in order to establish new relationships with local state municipalities and leverage Scott McMahon’s existing relationships.

• Developed initial proforma and financial projections with principles and Steve Kmatz, CPA

• Coordinated and oversaw purchase of 40 acres (The Oasis Farms) and an additional 80 acres for

• Oversee operations of The Oasis New Mexico and The Oasis Farms

• Oversee all aspects of construction and development of initial New Mexico site

• Identify additional domestic and international sites for future development. Varenita Westlake – Thousand Oaks California April 2020-July 2020 Executive Director. I was recruited and hired during the construction phase of this start up community. I hired the sales director and we opened the sales and marketing office next to the construction site. Less than thirty days after employment the state of California initiated a state mandated “stay at home order”. Construction immediately ceased. Corporate office chose to close our office. My sales director and I were given severance pay and the office was closed. Construction did not re-start again until Fall 2021. Brookdale Senior Living – Brookdale Springs, Mesa Arizona, January 2019 – March 2019

• Executive Director – I was trained by Regan Stone who was acting ED at The Springs many years. He accepted an Executive Director position with Morning Star. My experience with Brookdale was positive. He decided to return to Mesa Springs and I was dismissed after approximately six weeks 509_741_0217

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Lifestyle Senior Living Development LLC - 2018 Present, Owner/Operator

• Senior Housing consulting. Utilizing over ten years of project management experience with Start Development I contract with numerous public and private entities to identify and target senior markets.. Consulting includes but not limited to: Demographics, land acquisition, navigating state and local governmental agencies, site development and architectural plans in conjunction with client objectives. My focus is operations and “turnarounds”. Focused on bringing communities into regulatory compliance, improving/enhancing nursing services and occupancy growth/resident retention. Work Sabbatical 2013 – 2018

• After the sale of Northpointe Retirement Community to Brookdale Senior Living I elected to leave the corporate world and focus on building my consulting business. Northpointe Retirement Community, Spokane WA 2007 – 2013 Senior Executive Director, 80 apartment IL/AL + 48 Memory Care

• Overcame significant occupancy challenges, numerous regulatory deficiencies and poor financial performance.

• My team and I increased occupancy from 60% to 100%+ a waiting list. We decrease Medicaid by 5% within three years.

• Regulatory compliance achieved and maintained

• Met and/or exceeded budgeted financial expectations

• Reduced/eliminated Medicaid and became 100% private pay

• Three deficiency free surveys

• Exceeded budgeted NOI 3+ years

• Met/exceeded every measurable quality indicator established by corporate.

• Received the coveted Outstanding community of the year award

• I resigned prior to the sale of Northpointe to Brookdale in 2013. At the time Brookdale was the largest (still is) owner/operator of Senior Housing in the USA.

Start Senior Living Communities. Ind. Living, Assisted Living and Memory Care. 1998 – 2007 Senior Vice President/Operations, Spokane Washington

• Oversaw operations for communities in WA/ID/CA/AZ. Oversaw the startup/construction for Northpointe Retirement Community (84 Independent Living and Assisted living – IL/AL + 48 Memory care (MC) now Northpointe Village), Harbor Crest Retirement Community 80 IL/AL + 40 MC + 4 cottages and 4 independent living homes, now “South Hill Village” in Spokane, Englewood Heights Retirement Community 120 IL/AL + 24 MC, now “Avamere at Englewood Heights”. Pacific Place Retirement Community (100 IL/AL + 48 MC in Oceanside CA (now Pacific Place Merrill Gardens) and Arbor View Retirement Community (160 IL/AL+ 60 MC + 45 Independent living Homes and cottages on 14 acres in Santa Maria CA.

• Acting Executive Director in all start up communities

• Developed relationships with state and local licensing agencies.

• Developed policies and procedures both operational and nursing in conjunction with my team of directors.

• Responsible for maintaining regulatory compliance in all states.

• Hired and trained management and frontline teams. 509_741_0217

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Beverly Health and Rehabilitation Center, 1991 – 1998 (now Avamere Transitional Care and Rehabilitation)

Skilled Nursing Administrator

• Initially oversaw operations for a small 52 bed SNF Lilac City Care Center (LLCC - now Rowan Assisted Living).

• Significant regulatory issues upon hire (ongoing history). LLCC was in stop placement and only had sixty days to reach substantial compliance or it would be permanently closed. Under my direction, substantial compliance was achieved.

• Regulatory compliance achieved and maintained.

• Federal “look-behind” survey only 1 deficiency

• Quality of care achieved and maintained

• Turnover reduced

• Achieved and maintained 100% occupancy.

• Year three we received our first of three deficiency free surveys from the State of Washington.

• Received from Beverly Healthcare five consecutive “Awards of Excellence”

• Extensive external marketing/networking to build occupancies.

• Developed relationships with third party payors and managed the implementation of PPS

• Achieved five consecutive “Awards of Excellence” from Beverly Enterprises

• Exceeded annual budgeted NOI all years

• Exceeded annual quality indicators (leading to Awards of Excellence)

• Additional responsibilities included “Senior Administrator” travelling to other SNF’s teaching best practices

Education

• Washington State University Masters in Health Policy Program (MHPA). Just shy of graduation credits due to extensive travel requirement with Start Development.

• Whitworth University double major

o Bachelors in Business Administration

o Bachelors in Health Policy and Administration

Professional Associations:

• Washington Healthcare Association (WHCA)

o Spokane Chapter Governor four years

o WHCA Board member 8 years

o WHCA Advisory Board 4 years

o PAC Chairperson 4 years

• Holy Family Hospital (HFH) Foundation

o Foundation President 4 years

o Directed and managed Tour Des Lacs fundraiser. The largest cycling event in the PNW o Oversaw the largest capital campaign YTD for Dominican health o Oversaw the merger of HFH Foundation into the Providence Healthcare system

• Licensed RCFE and NHA, California (not current)

References available upon request



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