TO: HR / HIRING MANAGER

Hello, I would like to take a moment to introduce myself. My name is Jennie and I live in Houston, Texas. I am reaching out today as I would like to apply for a position in your data entry department. The opportunity caught my attention as I have a strong background in communication skills, and attention to detail, and an affinity for problem solving.

As you will see by my resume my career has been in the mortgage industry as a loan processor. My previous work experience makes me an ideal candidate with my years of experience in a customer service-based profession and I feel like I would be an ideal fit for your team. I have been working remotely in my previous profession for over 6 years and am highly self-motivated and dedicated to working hard. I work well under pressure and am accustomed to meeting deadlines. My overall knowledge and expertise would be an asset to your company and I look forward to learning new skills and quickly excelling a career with your team. I’m very eager to learn more about the opportunity and would like to schedule a meeting to discuss in more detail. I can be reached from 9a.m. to 4p.m. CST via my personal phone or at any time via my email address, both listed below.

Thank you for your time and consideration and I look forward to speaking with you. Have a nice day,

Jennie Wood

Jennie Wood

Phone: 713-***-****

Email: ady0qn@r.postjobfree.com

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JENNIE WOOD

713-***-****

ady0qn@r.postjobfree.com

I have worked in the mortgage industry for over 20 years – starting as a mortgage processing assistant and quickly moving to a career as a processor/client manager. I am a team player as well as a self-motivated individual contributor. I have a strong work ethic with a high standard of integrity and business ethics. My goal is to team with a company where my hard work, experience and skills are an asset.

EXPERIENCE

DATES FROM 2016– TO AUGUST 2022

MORTGAGE PROCESSOR, ONE TRUST HOME LOANS

DATES FROM 2012– TO 2016

MORTGAGE PROCESSOR, FINANCE OF AMERICA & GUILD MORTGAGE DATES FROM 2009– TO 2011

MORTGAGE PROCESSOR, HANCOCK MORTGAGE PARTNERS

DATES FROM 1992– TO 2009

JR. MORTGAGE PROCESSOR / MORTGAGE PROCESSOR, TRENTON MORTGAGE MERGED WITH HANCOCK MORTGAGE PARTNERS

SKILLS

Skilled at multi-tasking in a fast-paced, high-volume atmosphere resolving complex issues under a deadline-driven environment.

Ability to prioritize and manage high stress environment with a strong attention to detail.

Energetic and highly motivated with experience in working independently via remote location with 6+ years experience.

Quick to learn new programs for on-going education of ever-changing home loan products, procedures, and compliance requirements while maintaining accuracy of data entry.

Excellent listening skills working directly with clients to answer questions and problem solve/formulate resolutions.

Exceptional communication and customer service skills working directly via email and phone with industry partners and most importantly, clients.

Demonstrated strong communication/people skills with outcome of building productive relationships for customer loyalty.

High reviews from team leads and upper management as well as customer satisfaction surveys. EDUCATION

GRADUATED 1986

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MANDEVILLE HIGH SCHOOL – MANDEVILLE, LA

ACTIVITIES

I enjoy anything outdoors whether it be fishing, exploring, or stargazing. I have a special love for camping – tent or RV - and have recently started visiting the National Parks and look forward to completing the entire list of 63. I also have a soft spot for all animals and am enjoying getting to know my new rescue kitty. REFERENCES

JENNIFER VASQUEZ – BRANCH OPERATIONS MANAGER: CELL PHONE 214-***-**** LISA DAVIS – PROCESSOR TEAM LEAD: CELL PHONE 832-***-**** TAMMY BADEAUX - LOAN OFFICER: CELL PHONE 832-***-**** ROBYN KLEPPER – PERSONAL: CELL PHONE 281-***-****

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