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Customer Service Team Leader

Location:
Al Dafna, Qatar
Posted:
August 17, 2023

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Resume:

Curriculum Vitae

MOHAMMED IMRAN YOUNAS

Contact Detail

Doha-Qatar.

Mobile No.009**-********

Res:009**-********

RP Status:Valid RP

Family Status:Married

Email:ady0qm@r.postjobfree.com

Objective:

Extensive experience in shipping & Logistics support operations, requiring problem recognition and solution development in a zone seasoned team leader supervisor resource manager, and dedicated professional, excellent communicator, great customer service skills, with a reliable and solid work ethic. I am flexible and adaptable to change. Experienced in executing knowledge of commonly used management methods, practices, procedures, regulations, policies and processes. EDUCATIONAL QUALIFICATIONS:

Bachelor of Commerce ((تجارة بكالوریوس

)Punjab University Pakistan)

Computer Course from Computer & Communication Co,(W.L.L) OTHER SKILLS:

Languages Known:English,Arabic, Urdu,

IT Good working knowledge of computer.

Market Research. As interviewer done some corporate surveys. ONWARD OCT 2016

AS YARD OPERATION OFFICER IN CT3/CT1 and CCIA HAMED PORT

Position: Yard Operation Officer.

Monitor and supervise of RoRo operations on vessels and yard. Documentation and customer service functions.

Monitor and supervise Break Bulk and Bulk vessel and yard activities. Arrange the activities in efficient way.

Utilize the equipment properly, safe and efficiently in all activities

Manage contractor and monitor de-stuffing and re-stuffing activities and Inspection facilities (CT1 / CCIA)

Providing support to different authorities (i.e. Customs, Environment, etc.)

ORGANIZATION(QATAR PORTS MANAGEMENTS CO)

MAY 2000 ONWARD To SEP 2013. DOHA SEA PORT QATAR,

JOB RESPONSIBILITIES

Operation Department.

Positions: Port Operation Supervisor.

Control and reconcile the movement of all materials by sea.

Co-ordinate all cargo details and documentation prior to loading and discharge of vessels to ensure a smooth and effective turnaround of vessels.

Supervised Loading Unloading Of Goods, Ensure That Lifter Handled With heed And Place properly.

Resolve Wide Rang Of Problem, Including Missing Cargo.

Damage cargo And Incomplete Deliveries.

Kept Warehouse Neatly Organized For New Cargo.

Maintains records, prepares reports, and composes correspondence relative to the work.

Awareness about Custom Clearance All Kind of Shipments.

Prepares and files complaints on unsatisfactory shipments.

Delivery Also As Per Importer Documents & Manifest.

Unloads materials from trucks by hand or with hand operated or motorized equipment.

Inspects items as to quality and quantity against freight documents.

As Yard Supervisor manage Receiving All Kind Of General Cargo & heavy Equipment’s,Steel, and Pipes & All Kinds of Woods. Project Cargo As Well.

Maintains records, prepares reports, and composes correspondence relative to the work.

Possesses Strong Written and Oral Communication skills. Demonstrates Strong organizational skills in addition to effective problem-solving ability. NOV 1993 TO NOV 1996 :

COSOLIDATION SHIPPING &LOGESTICS,

JOB RESPONSIBILITIES

Position: Operation Supervisor.

Handling Import & Export Shipments,

ManagingLCL / FCL Shipments.

Preparation of Bill of lading as Per LC Requirements

Follow up shipments

DEC 1996 TO MARCH 1998,

SEAFREIGFHT ADVISOR,

JOB RESPONSIBILITIES

Position:Operation SuperviseContainerHandling,

Counseling for Economical freight rout.

Managing LCL & Measurement,

Follow up Shipments.

15TH ASIAN GAMES DOHA 2006.

As Volunteers Participate in Doha Asian games 2006 GENERAL SKILLS,

Ability to Work in any Geographical area, Multi - Cultural set-up and Within Tight Time frame.

Competent Under High Work Pressures. Effective and well Developed communication skills.

Ability to establish amicable working relationship and maintain an Atmosphere of Professional compatibility as well as work as team. HOBBIES:

Social Media, Playing Badminton.

PERSONAL DATA:

Date of Birth : 06-Dec-1969

Nationality : Pakistani

Religion : Islam.

Passport No : BS6908871

Driving Skills : Holding a valid Qatar Driving License. References will be Provide upon Request



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