Post Job Free

Resume

Sign in

Customer Service Pharmacy Technician

Location:
Oklahoma City, OK
Posted:
August 17, 2023

Contact this candidate

Resume:

Contact Information:

Phone: **********

Email: ady0pk@r.postjobfree.com

Biography:

Kechawn Richard Williams is a certified pharmacy technician with over two years of experience in the state of Oklahoma. He has a strong background in retail and customer service, with a proven track record of success in fast-paced environments. Williams is skilled in multitasking and maintaining a calm demeanor under pressure, and is highly effective at building relationships with both colleagues and customers. He has experience coordinating with insurance providers, doctors, and other individuals to resolve issues and ensure smooth operations.

Professional Experience:

Braums Team member Jan 2015–Sep 2017

Location : 8320 Northwest Expy, Oklahoma City, OK 73162

● Assisted in food preparation and serving, ensuring accurate portioning and presentation.

● Demonstrated knowledge of food safety and hygiene practices, maintaining a clean and sanitary work environment.

● Provided excellent customer service, addressing customer inquiries, taking orders, and ensuring customer satisfaction.

● Developed strong communication skills, effectively interacting with customers, team members, and supervisors.

● Adapted to a fast-paced environment, efficiently managing multiple tasks and maintaining productivity during busy periods.

● Demonstrated a strong work ethic, consistently showing dedication, reliability, and a positive attitude.

● Displayed attention to detail, ensuring accuracy in order taking, food assembly, and packaging.

● Effectively worked under pressure, handling high-volume customer demands with composure and efficiency.

● Developed organizational skills, efficiently managing inventory, restocking supplies, and maintaining order in work areas.

● Collaborated with team members to ensure smooth operations, effective teamwork, and timely service.

Incredible Pizza Kitchen Worker May 2019 – Jan 2020 Location: 5833 Northwest Expy, Oklahoma City, OK 73132

● Maintained the cleanliness of the kitchen, including washing dishes and cleaning equipment

● Assisted with inventory management and restocking of supplies Assisted in the preparation and serving of food, ensuring high standards of quality and presentation.

● Demonstrated knowledge of food safety and sanitation procedures, maintaining a clean and hygienic kitchen environment.

● Effectively washed dishes and utensils, using proper cleaning techniques and ensuring sanitary conditions.

● Maintained and organized kitchen equipment, ensuring functionality and cleanliness.

● Assisted with inventory management, accurately monitoring ingredient levels, and notifying management when supplies needed to be restocked.

● Demonstrated strong attention to detail, ensuring accurate portioning and plating of food items.

● Collaborated with the kitchen team to ensure a smooth workflow, efficient service, and timely delivery of food orders.

● Adapted to fast-paced and high-pressure environments, effectively managing multiple tasks and prioritizing responsibilities.

● Demonstrated effective communication skills, coordinating with team members and supervisors to ensure smooth operations.

● Displayed a strong work ethic, being punctual, reliable, and committed to meeting the highest standards of food service.

Walgreens Pharmacy Technician Jan 2020 – Mar 2022 Location: 7101 W Hefner Rd, Oklahoma City, OK 73162

● Prepared prescriptions accurately and efficiently by retrieving, counting, pouring, weighing, measuring, and mixing medications, ensuring adherence to prescribed dosages.

● Collaborated with pharmacists to verify prescription information and resolve any discrepancies or concerns.

● Operated the pharmacy cash register and drive-through register to process prescription sales accurately and efficiently.

● Maintained a high level of accuracy and attention to detail when entering and processing prescription and customer information.

● Demonstrated exceptional customer service skills by providing personalized assistance, answering inquiries, and offering medication-related advice.

● Educated customers on proper medication usage, potential side effects, and any necessary precautions.

● Effectively communicated with healthcare professionals and insurance providers to facilitate insurance claims and ensure accurate medication coverage.

● Assisted in maintaining the pharmacy's inventory by monitoring stock levels, restocking medications, and identifying and disposing of expired products.

● Maintained a clean and organized work area, including sanitizing equipment, counting trays, and workstations to ensure a safe and sterile environment.

● Followed strict adherence to legal and regulatory requirements, including patient confidentiality, HIPAA regulations, and controlled substance regulations.

● Participated in ongoing training and professional development programs to stay updated on new medications, advancements in pharmacy practices, and regulatory changes. ASPN Pharmacies Remote Pharmacy Technician Mar 2023 – May 2023 Location: Remote

● Work remotely as a pharmacy technician, providing essential support in the preparation and dispensing of prescriptions.

● Collaborate with pharmacists and other team members through virtual communication channels to ensure accurate medication retrieval, counting, pouring, weighing, measuring, and mixing.

● Maintain a high level of attention to detail and follow established protocols and guidelines to ensure precise

● prescription processing.

● Utilize remote systems and technology to accurately label, package, and document medications.

● Provide exceptional customer service remotely, addressing inquiries, resolving issues, and offering medication-related information via telephone or online platforms.

● Operate virtual pharmacy systems to process prescription sales and handle financial transactions securely and efficiently.

● Adhere to legal and regulatory requirements while maintaining patient confidentiality in a remote working environment.

● Collaborate with healthcare professionals and insurance providers through virtual channels to facilitate insurance claims and resolve medication coverage issues. Education:

Putnam City North High School

Location: 11800 N Rockwell Ave, Oklahoma City, OK 73162 Graduation 9/9/2016 -5/17/2019

GPA: 3.5

Licensed Pharmacy Technician

Acquired 5/5/2020-5/31/2022

License Number: 26343

REFERENCES:

Briana English High School English Teacher 405-***-**** Andrea Fischer Sir Tech at Walgreens/ manager (405) 850–3569 Dino A. Sykes Sir Manager at Braums 405-***-**** Mark Paine Manager at Incredible pizza 509-***-**** Marla Pierce Pharmacist at Walgreens 405-***-**** SKILLS:

Strong attention to detail, ensuring accuracy in prescription preparation, food portioning, and order processing.

Excellent customer service skills, providing personalized assistance and addressing inquiries and concerns.

Effective communication skills, both verbal and written, in interactions with customers, colleagues, and healthcare professionals.

Ability to work well in fast-paced environments, managing multiple tasks and maintaining productivity under pressure.

Strong work ethic, consistently demonstrating dedication, reliability, and a positive attitude.

Organizational skills, effectively managing inventory, restocking supplies, and maintaining cleanliness in the workplace.

Adaptability and flexibility, quickly adapting to changing circumstances and procedures.

Problem-solving skills, resolving issues and discrepancies in prescription orders and customer requests.

Collaboration and teamwork, working effectively with colleagues to ensure smooth operations and timely service.

Knowledge of food safety and sanitation practices, ensuring compliance with regulations and maintaining a clean and hygienic work environment.

Computer proficiency, including experience with pharmacy software systems and other relevant tools.

Time management skills, effectively prioritizing tasks and meeting deadlines.

Math proficiency, accurately measuring, counting, and calculating dosages and portions.

Commitment to confidentiality, adhering to legal and regulatory requirements, including HIPAA regulations and patient privacy.

Continuous learning mindset, actively seeking opportunities for professional development



Contact this candidate