Denise Nunez
Hendersonville TN 37075
Home 407-***-****/Email ady0p4@r.postjobfree.com
Employment History
New Rez Refinance/Caliber Home Loans (September 2020 – February 2022)
Title Processor
Responsible for processing title for Florida refinances
Inspired Title Services, Taylor Morrison Homes (May 2018 – July 2020)
Title Processor
Responsible for processing title for new Florida homes for closings with builder client
Precision Closing Services Title/Seagle Law Firm (November 2017 – April 2018)
Contract Position
Escrow Assistant
Responsible for processing title for closings for residential/timeshare properties
Assist in completing closing instructions for closings/warehousing
Complete cpl and title commitments per lender/closer requests
Preparing spreadsheets to track sales/closing for brokers/vendors for timeshare
Leading Edge Title (August 2016 – July 2017)
Escrow Assistant
Responsible for processing title for closings
Complete closing instructions for closing disclosures for closings/warehousing
Complete cpl and title commitments per lender requests
Digital Risk (August 2015 – August 2016)
Processor – Primary Client Bank of America
Responsible for processing services for Home Equity Loan Products
Closer – Primary Client B2R Finance
Responsible for closing services for commercial rental properties
Healthfirst (October 2014 –Jul 2015)
Member Services Representative – Primary Health Service Plans/Qualified Health Plans
Responsible for member services of Healthfirst products
SunTrust (November 2011 – September 2014)
Sales (3/14-9/14)
Responsible for sales of SunTrust products for inbound calls
Mortgage Closer(3/13-11/13)
Responsible for closing refinances/purchases loan products for SunTrust Mortgage Retail in the Orlando Campus
Consumer Collector II (transferred 3/13)
Responsible for collections on consumer loans for home equity/2nd mortgages
Chase (May 2009-August 2011)
Collections/Customer Service Advisor II
Responsible for collections and recovery of credit card business in Customer Support Division of JP Morgan chase Bank
Handled call volume of approximately 25-50 per day with satisfactory completion of incentive goals for completion of collection recovery
Received awards/certificates for excellent attendance record, highest team record for payment resolution set ups for month
Timeshare Closing Services (February 2007 – January 2009)
Resort Transfer Specialist - Resort Transfer Department
Customer Response Specialist -Customer Service Department.
Responsible for confirming transfers of ownership for timeshare closings are complete at resort, provide reporting for closings for sales support
Responsible for incoming calls/voice messages from clients /owners to confirm completion of transfers of timeshare properties, provide exact details for current status of transaction for sales support
Lifestyles Realtors (May2006-January 2007)
Closing Coordinator - Miriada Condominiums, Orlando FL- Contract Position
Responsible for coordinating closing for condo conversion of 250 units for Miles Development
Provide point of contact between listing brokers, buyers, title agents and builder to assure completion/closing date for purchase of condo is accurate and all processes on target, including completion of condo, with custom requirements, release of certificate of occupancy required for closing, approval of loan, loan docs to title agent, scheduling of closing, provision of keys to buyer w/all homebuyer warranty docs from builder
Ocwen (August 2005-May 2006)
Collections-Loss Mitigation Mortgage Products
Responsible for closing foreclosed properties, REO, for Ocwen, to include coordinating closing between title agents/loan docs, including HUD settlement statements, to offsite title agents for buyers to complete; process docs when returned for recording, check for detail in accuracy, disburse funds upon closing to balance file
Responsible for contacting foreclosed property owners to obtain info to process loan modification process, calculate debt ratios for loan qualification; provide information for closing agents in the field, set up collection efforts
Land America/Gulf Atlantic Title (June 2004-July 2005)
Escrow Closing Officer - Millennia Office, Orlando FL
Responsible for residential closings for builder client - PULTE Homes
Complete HUD statements, closing docs for FHA and conventional loans for buyers of Pulte homes
Reconcile loan file and disburse loan proceeds to all parties, provide loan docs for warehousing and recording
Richmond Abstract Title (April 2003-June 2004)
Loan Processor/Closer - Winter Park, FL
Responsible for loan processing for residential closings to include clearance of requirements of title commitment for lender, set up files for title closers, warehouse and disburse funds upon closing
Performed closings at offsite locations as mobile closer
Review, process and prepare loan packages for FHA and/or conventional new and refinances loans for closings
Fassett, Anthony & Taylor PA (September 2001-March 2003)
Real Estate Paralegal - Orlando, FL
Responsible for closings for time share clients and refinances
Review, process and prepare loan packages for closing-offsite and in-house
Prepared HUD Statements, CPL’s, title commitments, loan docs for loan closings for foreign clients, 1031 tax withholdings and IRS information for FHA and conventional loans
Prepare and issue title policies
SunTrust (September 1996-August 2001)
Loan Specialist-Consumer Lending Department-SunTrust Tower-Downtown
Personal Banker- Dr. Phillips Branch
Responsible for residential closings for equity lines of credit, HELOC, loan product; coordinate closings between consumer lending department and branch
Responsible for customer service/sales of bank products at branch, to include secured and unsecured products
EDUCATION
Florida State University, 1976, BS Social Work - Major, Elementary Education - Minor
REFERENCES UPON REQUEST