Customer Service Call Center
Resume:
Miranda Chavez
MOD+/Retail Associate
Montrose, CO 81401
***************@*****.***
I am seeking a position that will enable me to build a solid long-term career. I am also seeking a position to allow me to take advantage of my office, customer service, responsibility, and communication skills possessed.
Authorized to work in the US for any employer
Work Experience
MOD+/Retail Associate
Ross Dress for Less Montrose, Co - Montrose, CO
March 2020 to February 2023
Responsibilities include but not limited to, Customer service, assisting customers, managing the store, Key certified, Process the truck, sales floor, cash office, and cashiering. Office Assistant
NRL painting and Services LLC Montrose - Montrose, CO January 2013 to February 2018
Responsibilities included but not limited to planning, organizing, directing, scheduling, answering phones, coordinating, filing and all other office duties necessary. Crew Member
Dairy Queen Montrose - Montrose, CO
March 2010 to October 2013
Responsibilities included but not limited to customer service, cashier, order taking, drive thru, cleaning, prepping food, customer satisfaction and gratification. Education
Certification in Dental Assisting
Montrose dental assisting course - Montrose, CO
August 2009 to March 2010
High school diploma
Passage Charter School - Montrose County, CO
August 2006 to June 2009
Skills
• CUSTOMER SERVICE (9 years)
• RECEPTIONIST (5 years)
• RETAIL SALES (4 years)
• FILING (4 years)
• CASH (6 years)
• Dental Assisting (1 year)
Assessments
Call center customer service — Proficient
June 2023
Demonstrating customer service skills in a call center setting Full results: Proficient
Typing — Completed
June 2023
Transcribing text
Full results: Completed
Customer service — Proficient
June 2023
Identifying and resolving common customer issues
Full results: Proficient
Administrative assistant/receptionist — Proficient June 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
• Strong Word and Excel knowledge
• Communication
• Filing
• Data Entry
• Mail processing
• Dental Assistant Certified
• Customer Service
• Organization
• Multi-Tasking
• People skills
• Cash Handling
• Work independently
• Detail oriented
• Computer software
• Fast learner
• Speed and efficiency
• Ability to work under pressure
• Problem solving
• Answer phones
• Accountability
Contact this candidate