Betty Rodriguez

Phone: 323-***-****

ady0ma@r.postjobfree.com

Vaccinated

Objective:

To use my skills in the best possible way for achieving the company’s goals. Obtain a position as a team-player in a people-oriented organization, where I can maximize costumer care service experience in a challenging environment to achieve corporate goals. To further my professional career with an Executive level management position in a world class company while helping others. Seek to diversify my skills in another industry and as part of a larger organization.

Skills:

High level of professionalism and confidentiality

Excellent communication skills Oral and Written English and Spanish

Strong computer skills, and demonstrated ability to work within a team environment

EMR’s: EPIC, Nextgen, MS4, Cerner, Practice Fusion, Dr. Chrono, MIS

HIPPA Compliance

Exceptional ability to make the right decision and judgment

Profound analytical/critical thinking and problem-solving skills

First aid and infant CPR training

Bilingual in Spanish

Reliability and trustworthiness

Multitasking and decision making

Social Media Content Management & Marketing

Education:

School: California State University, Dominguez Hills Carson, CA

Bachelor of Arts: Physical Education, Concentration: Fitness Director

Minor: Health Science December 2019

Teams: California State University, Dominguez Hills Women’s Track & Field

Experience:

Health Services Clinical Support Specialist,

Boeing, El Segundo CA 9/80 schedule

June 2022- Present

Serves as a resource to staff and providers in the use of the electronic health record (EHR).

Checking in patients, charting and documenting expertise.

Medical Records Focal

Iron Mountain Expertise

Promoted personal and co-worker safety.

Place Complex appointments: OHE, Workers' compensation, Fall Protection, DOT, SCAPE etc

Accommodating the schedules of healthcare professionals in setting appointments.

Organize, initiate, and attend project related meetings on an as needed basis.

Protects and respects patient confidentiality and right to privacy.

Contacts customers via telephone to obtain or provide support regarding detailed information about health status and concerns.

Call and reschedule all patients who do not show up for their appointments on a daily basis.

Field Support Technician,

Riversteams, Los Angeles, CA May 2022- June 2022 Oct 2022- Nov 2022

Troubleshoots equipment problems; maintains records and reports as required; coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions; orders and installs parts; responds to emergency service calls as required; and, instructs customer operating technicians on system operation and maintenance

Perform upgrades and modifications to equipment as needed

Managing all on site installation, repair, maintenance and test tasks

Diagnosing errors or technical problems and determining proper solutions

Cooperate with technical team and share information across the organization.

Super Bowl LVI Mobility Assistant Program,

Careers Group Companies, SoFi Stadium, Inglewood, CA January 2022 - February 2022

Mobility Assistance Program Assistants - Helping push people with disabilities around in wheelchairs.

Assisted staff with setting up special equipment.

Navigating all guest traffic throughout the stadium.

Proficient technology skills and strength in guest services.

Promoted personal and co-worker safety.

Patient Registration Representative,

Dignity Health Glendale Memorial Hospital Emergency Department, Glendale, CA

June 2021 –August 2021

•Checking in patients, charting and documenting expertise.

•Recorded and reported abnormalities and/or changes in patient’s health staffing nurse or physicians.

•Verify Insurances

•HIPPA Compliance.

•Promoted personal and co-worker safety.

•Kept accurate patient medical records on hourly base.

•Promoted continually of care by accurately and completely communicating to other medical staff on patient status.

Registration Specialist, Patient Roomer, COVID-19 Screener,

DOCS Spine + Orthopedics, Beverly Hills, CA May 2019 – June 2020

•Maintains office staff by recruiting, selecting, orienting, and training employees.

•Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions

•Wear the required PPE & Screen Patients for Covid-19

•Checking in patients, charting and documenting expertise.

•Medical records clerk.

•HIPPA Compliance.

•Rooming personal.

•Read and record vital signs according to physician order.

•Translated for doctors and medical staff with Spanish-speaking patients, in appointments or telephone calls.

•Restock clinic

•Transferred patients in and out of wheelchairs, adaptive equipment and beds.

•Assisted staff with setting up technical treatment procedures such as setting up and operate on special medical equipment.

•Recorded and reported abnormalities and/or changes in patient’s health staffing nurse or physicians.

•Promoted personal and co-worker safety.

•Kept accurate patient medical records on hourly base.

•Promoted continually of care by accurately and completely communicating to other medical staff on patient status.

•Assist patients with C-S Link.

Office Manager

Piping & Boiler Specialists, Torrance, CA

February 2018 – November 2018

Maintain office services by organizing office operations and procedures; preparing payroll and controlling correspondence

Designing filing systems; reviewing and approving supply requisitions;

Assigning and monitoring clerical functions

Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.

Certifications:

Heartsaver, First Aid/CPR/AED, American Heart Association January 2020 – January 2022

Adult and Pediatric First Aid/CPR/AED, The American Red Cross January 2018 – January 2020

ServSafe, The American National Standards Institute July 2016 – July 2019

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