Joseph Scoz

*** **** ****** ******

Shamokin, PA 17872

272-***-****

ady0ko@r.postjobfree.com

SUMMARY OF EXECUTIVE LEVEL MANAGEMENT

RESTAURANT/HOSPITALITY INDUSTRY

SUMMARY QUALIFICATIONS

Successful professional qualified by twenty-plus years of visible achievements in food service/ hospitality industry. Praised by supervisors for being a pleasure to work with, a superb apprentice with an unsurpassable work ethic.

2022-Present

Arooga’s

Harrisburg, PA

Assistant General Manager

Improve customer engagement by delivering exceptional service while managing the bar and tending to all guest needs

Promote upcoming bar events, programs, and weekly trivia game nights

Recruit, hire, and train all new bar staff (currently manage a team of 20)

Lead and coordinate the set-up of special events and private parties

2021-2022

Olive Branch

Baltimore, MD

Manager

Specialize in Italian Cuisine and serving lunch and dinner offerings seven days a week; accommodates up to one hundred fifty guests

Configured server station charts to assure high degree of cost-efficient guest service; focused on guest problems identification and resolution

Emphasis on inventory control and payroll

Managed staff of forty-five associates including servers, server assistants, and hosts, bartenders, in addition to kitchen staff

Credited with high degree of diplomacy resolving problems without sacrificing guest relations

2010- 2021

McDonalds

Baltimore, MD

General Manager

Responsible for opening and closing restaurant; including all banking, verifying drawers and made accurate deposits

Knowledgeable of all McDonalds Operating Systems, specifically the Quality Control Report, Optimum Food Cost Report, Projection Report and the Operations Report

Screens all applicants; hires determine

pay scale, sets up training schedule for all new employees, prepares all employee evaluations

Recognized for cultivating stable staff with team player philosophies.

Schedule (for employees and managers) manager

Successfully completed ASM, BSM, and EMP training, also won the Philadelphia Region Green Hat Award and the Bronze Hat award

As Hiring Manager, developed and cultivated relationships with various local agencies to recruit potential job candidates

Graduated from Hamburger University

Furthermore, won the team award at Hamburger University

Professional References

Brian Deagan

(443) 621 - 5042

Leanne Zimmerman

(717) 350 - 4900

Abbott Garnett

(443) 822 – 0271

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