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Customer Service Administrative Assistant

Location:
Schenectady, NY
Salary:
$34,000 yr
Posted:
August 17, 2023

Contact this candidate

Resume:

Donna A Musella

Remote position

Schenectady, NY 12308

ady0hz@r.postjobfree.com

+1-518-***-****

Looking for the perfect work from hom home position. Willing to learn

I enjoy interacting with people

I enjoy helping others

I am a problem solver

I am willing to work any shift

I am organized

And work well on my own

Authorized to work in the US for any employer

Work Experience

Private Caregiver

Priority Care Staffing - New York, NY

April 2022 to Present

Companion to an elderly lady

Preparing meals

Transportation to Dr. Appointment

Transport to hair appointment

Administrative Assistant

Baptist Health System - Judson Meadows Assisted Living - Glenville, NY 2015 to Present

Front desk, preparing ancillaries, Dr. appointments, check ins, answering phones, forwarding calls, various duties, entering data,

Phelbotomist

Ellis Hospital - Schenectady, NY

1993 to 2005

In house draws, as-well-as, remote draws, lab testing and record keeping Phlebotomist

Albany Red Cross - Albany, NY

1999 to 2000

Off-site blood draws, equipment check in,

Donor interview, and testing.

Phlebotomy Technician

St. Clare's Hospital - Schenectady, NY

1992 to 1994

Worked in the lab at st clares, doing in house blood draws, Medical Assistant/Phlebotomist

Albany Medical Center - Albany, NY

1986 to 1991

Worked with hematology/oncology at the children’s cancer center, and neurology center, as well as blood lab.

Dental Assistant

Dr. Kahn DDS - Troy, NY

1976 to 1983

Chair side assistant, general and surgical

Office supervisor

Book keeping, appointments, and ordering.

Education

High school diploma in Business

Colonie Central High School - Colonie, NY

1967 to 1969

Skills

• Chairside assisting (10+ years)

• Dental assisting (10+ years)

• Dental office experience (10+ years)

• Dental receptionist (10+ years)

• Laboratory experience (6 years)

• Dentrix

• Office experience (10+ years)

• Infection control (10+ years)

• Insurance verification (10+ years)

• Medical scheduling (10+ years)

• Administrative experience (8 years)

• Office manager experience (10+ years)

• Medical billing

• Anatomy knowledge (10+ years)

• Transcription

• Phlebotomy (10+ years)

• Customer service (10+ years)

• Dispatching (4 years)

• Time management (10+ years)

• Mechanical knowledge (10+ years)

• ICD-10

• ICD-10

• Medical terminology

• Microsoft Excel

• Medical Coding

• Medical Records

• HIPAA

• Personal Assistant Experience

• Vital Signs

• Phone Etiquette

Assessments

Attention to detail — Completed

December 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Work style: Reliability — Expert

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Expert

Medical terminology — Familiar

December 2021

Understanding and using medical terminology

Full results: Familiar

Home health aide skills — Proficient

September 2021

Providing care to patients in a home setting

Full results: Proficient

Medical receptionist skills — Proficient

February 2020

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Customer service fit — Proficient

March 2020

Measures the traits that are important for high-quality customer service. Full results: Proficient

Patient-focused care — Highly Proficient

December 2021

Responding to patient concerns with sensitivity

Full results: Highly Proficient

Administrative assistant/receptionist — Completed

September 2021

Using basic scheduling and organizational skills in an office setting Full results: Completed

Receptionist — Completed

February 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate