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Customer Service Data Entry

Location:
Pensacola, FL
Posted:
August 17, 2023

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Resume:

G

Dolores Griffith

***-***

850-***-****

ady0hx@r.postjobfree.com

Pensacola, FL 32504

SUMMARY

Punctual Stocker bringing more than 8 years of experience. Experienced in updating records, inspecting shipments and resolving discrepancies. Dedicated to efficiently rotating stock to minimize spoilage and obsolescence. Punctual Stocker bringing more than 8 years of experience. Experienced in updating records, inspecting shipments and resolving discrepancies. Dedicated to efficiently rotating stock to minimize spoilage and obsolescence.

SKILLS

Energetic and Outgoing

Equipment Cleaning

Paperwork Completion

Punctual and Reliable

Verbal and Written Communication

Friendly and Personable

Customer Service

Merchandise Rotation

Product Labeling

Supply Restocking

Order Receiving

Display Assembly

Safe Lifting Procedures

Proper Stacking and Storage

Signing and Pricing

Willing to Learn

POS Systems

Planogram Execution

Positive Attitude

Flexible Schedule

Product Displays

Price Checking

Safety Methods

Shipping and Receiving

Teamwork and Collaboration

Attention to Detail

Data Entry

Equipment Operation

Forklift Operation

Stockroom Maintenance

Safety Procedures

Product Signage and Labeling

Staff Training

Recordkeeping and Documentation

Stocking and Replenishing

Regulatory Compliance

Shelf Stocking

Package Labeling

Bin Audits

Task Prioritization

EXPERIENCE

Stocker Associate

Bridgeton, NJ

Walmart.com/ Apr 1989 to Aug 2005

Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.

Maintained merchandise presentation by stocking and rotating merchandise.

Processing freight and preparing backroom for incoming freight.

Maintained neat, safe and orderly workspace to prevent accidents and injuries.

Greeted customers and retrieved requested products to drive satisfaction.

Faced products on shelves and displays to meet company policies.

Palletized merchandise for easy movement to sales floor locations.

Updated products with new pricing or temporary promotion signs to increase sales.

Cashier Assistant

Bridgeton, NJ

Ames Dept Store/ Feb 1975 to Sep 1978

Assisted with customer requests and answered questions to improve satisfaction.

Helped supervisor control customer flow and backed-up lines by running registers during busy periods.

Backed up cashiers ringing up large number of customers by bagging products.

Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.

Handled merchandising and restocking needs for multiple checkout lanes.

Inventoried stock and placed new orders to maintain supplies for expected demand.

Described products to customers and accurately explained details and care of merchandise.

Performed merchandising and signage updates during weekly and seasonal promotional changes.

Greeted customers promptly and responded to questions.

Maintained work area and kept cash drawer organized.

Counted and balanced cashier drawers.

Cleaned and stocked front-end areas with register tapes and ribbons.

Complied with cash handling procedures to meet regional cashier variance policy.

Welcomed customers, offering assistance to help find store items.

Processed customer payments quickly and returned exact change and receipts.

Scanned items and checked pricing on cash register for accuracy.

Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Built and maintained productive relationships with employees.

Managed cashier shifts and breaks.

Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.

Placed merchandise in bags or boxes and gave packages to customers.

Answered phone calls to assist customers with questions and orders.

Resolved issues with cash registers, card scanners and printers.

Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.

Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Assisted customers to find appropriate products, answered product questions and provided product solutions.

Helped customers find store locations and complete purchases.

Helped customer locate and select appropriate merchandise throughout store.

Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.

Processed returned items in accordance with store policy.

Stayed up to date on current item discounts to support promotions.

Supervised more than 3 cashiers and associates to maximize performance, efficiency and service levels.

EDUCATION AND TRAINING

GED

Bridgeton High School Apr 1985

Bridgeton, NJ

ACCOMPLISHMENTS

Promoted from Associate to Merchandiser, in less than 12-months.

CERTIFICATIONS

Forklift Operator License - 1980

Certified Backroom Manager, Walmart - 1980



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