Customer Service Data Entry
Resume:
G
Dolores Griffith
*******************@*****.***
Pensacola, FL 32504
SUMMARY
Punctual Stocker bringing more than 8 years of experience. Experienced in updating records, inspecting shipments and resolving discrepancies. Dedicated to efficiently rotating stock to minimize spoilage and obsolescence. Punctual Stocker bringing more than 8 years of experience. Experienced in updating records, inspecting shipments and resolving discrepancies. Dedicated to efficiently rotating stock to minimize spoilage and obsolescence.
SKILLS
Energetic and Outgoing
Equipment Cleaning
Paperwork Completion
Punctual and Reliable
Verbal and Written Communication
Friendly and Personable
Customer Service
Merchandise Rotation
Product Labeling
Supply Restocking
Order Receiving
Display Assembly
Safe Lifting Procedures
Proper Stacking and Storage
Signing and Pricing
Willing to Learn
POS Systems
Planogram Execution
Positive Attitude
Flexible Schedule
Product Displays
Price Checking
Safety Methods
Shipping and Receiving
Teamwork and Collaboration
Attention to Detail
Data Entry
Equipment Operation
Forklift Operation
Stockroom Maintenance
Safety Procedures
Product Signage and Labeling
Staff Training
Recordkeeping and Documentation
Stocking and Replenishing
Regulatory Compliance
Shelf Stocking
Package Labeling
Bin Audits
Task Prioritization
EXPERIENCE
Stocker Associate
Bridgeton, NJ
Walmart.com/ Apr 1989 to Aug 2005
Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.
Maintained merchandise presentation by stocking and rotating merchandise.
Processing freight and preparing backroom for incoming freight.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Greeted customers and retrieved requested products to drive satisfaction.
Faced products on shelves and displays to meet company policies.
Palletized merchandise for easy movement to sales floor locations.
Updated products with new pricing or temporary promotion signs to increase sales.
Cashier Assistant
Bridgeton, NJ
Ames Dept Store/ Feb 1975 to Sep 1978
Assisted with customer requests and answered questions to improve satisfaction.
Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
Backed up cashiers ringing up large number of customers by bagging products.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Handled merchandising and restocking needs for multiple checkout lanes.
Inventoried stock and placed new orders to maintain supplies for expected demand.
Described products to customers and accurately explained details and care of merchandise.
Performed merchandising and signage updates during weekly and seasonal promotional changes.
Greeted customers promptly and responded to questions.
Maintained work area and kept cash drawer organized.
Counted and balanced cashier drawers.
Cleaned and stocked front-end areas with register tapes and ribbons.
Complied with cash handling procedures to meet regional cashier variance policy.
Welcomed customers, offering assistance to help find store items.
Processed customer payments quickly and returned exact change and receipts.
Scanned items and checked pricing on cash register for accuracy.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Built and maintained productive relationships with employees.
Managed cashier shifts and breaks.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Placed merchandise in bags or boxes and gave packages to customers.
Answered phone calls to assist customers with questions and orders.
Resolved issues with cash registers, card scanners and printers.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Helped customers find store locations and complete purchases.
Helped customer locate and select appropriate merchandise throughout store.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Processed returned items in accordance with store policy.
Stayed up to date on current item discounts to support promotions.
Supervised more than 3 cashiers and associates to maximize performance, efficiency and service levels.
EDUCATION AND TRAINING
GED
Bridgeton High School Apr 1985
Bridgeton, NJ
ACCOMPLISHMENTS
Promoted from Associate to Merchandiser, in less than 12-months.
CERTIFICATIONS
Forklift Operator License - 1980
Certified Backroom Manager, Walmart - 1980
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