VALERIE SAPRUNOFF

ady0dt@r.postjobfree.com 780-***-**** Calgary, AB T2X2C8

Summary Organized administrative executive professional with hands-on experience supporting business areas such as: accounting, database management and human resources. Collaborative team player with strong communication, decision-making and time management abilities in a fast paced ever changing environment.

Skills Support directors/executives to ensure smooth flow of information and activities in a

multifaceted operation with ever-changing

priorities

Handle sensitive information appropriately

and use good judgement problem solving.

Prepare all aspects of confidential and

sensitive documents, ensure official timelines

ar met.

Work well independently/under pressure and

at the same time cohesively maintaining a

great team environment.

Reports generation and analysis. Financial

records and processing

Contract auditing/proposal writing/report

write-ups

Proficient in Microsoft Office, Quikbooks

Highly resourceful, intuitive and flexible.

Proven organizational and time management

skills with a keen attention to details.

Human resource responsibilities/training and

development of new employees

Strong organizational/time management sills,

prioritize tasks and delegate responsibilities

Experience Office Administrator Coordinator 02/2020 - 05/2023 Shield Clinics Edmonton, AB

Busy specialist office with 6 practitioners specializing in Chronic Pain Medicine. Organize office events including reserving metting room, ordering lunches for inservices and other services required. Preparing meeting rooms for events/meetings. Arranging refreshment's as required,

Arranging Travel- booking hotels, flights, transfers, car rentals as required. Submission to Government Employers COVID-19 Financial Programs CEWS, CERQA. Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.

Controlling recording and filing incoming and outgoing mail. Managed office inventory and placed new supply orders. Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.

Reduced financial discrepancies by accurately managing accounting documentation. Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.

Negotiated with vendors to determine optimal material purchase pricing. Handled scheduling and managed timely and effective allocation of resources and calendars. Conducted staff performance evaluations to monitor progress and individual skills. V

S

Drafted manuals and resources to identify services to clients. Wrote professional business correspondence to maintain strong line of communications. Editing of Independent Medical Reports for submission to third party payors. Administrative Assistant 05/2019 - 01/2020

SGI - Saskatchewan Government Insurance Edmonton, Alberta Perform date entry activities

Assist with customer inquiries, including payment, underwriting, claims Distribute work to underwriters, bodily injury, section B, Perform and set up claims for BI, AB, personal auto adjusters Maintain excels logs for auto, BI, AB claims personnel Prepare, sort and distribute incoming and outgoing mail Switchboard and reception relief

Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction Providing general office support

Working effectively in a team environment

Executive Assistant/Clinic Practice Manager 01/2002 - 10/2018 Parkland Rehabilitation Ltd Spruce Grove, AB

Provide direct administrative and office management support to the Directors/Shareholders Maintain work schedules and calendars of the Clinic Prepare travel schedules, book travel arrangements, and make reservations Coordinate logistics of meetings, seminars, workshops, special projects, AGM's and event's. Review all documents, reports, and correspondence prepared for executive signatures for format, content, grammar, spelling and make edits as necessary. Prepare draft reports, background documentation, and research. Receive and screen all inbound telephone calls, e-mails, mail, and visitors for the Clinic Review, evaluate, and distribute priority correspondence for the Clinic Take and transcribe dictation notes.

Prepare and review presentations

Present a positive and professional image of the executive office to all visitors, suppliers, inquiries, and other persons.

Mentored and coached interns and newly hired team members on office policies/procedures and the computer systems

Coordinated financial operations, including budgeting, accounting, expenses, payroll, AR/AP and financial reporting.

Developed and implemented policies and procedures for the facility. Applying for as well as receiving RFP's (Blue Cross, AHS, WCB) for contractual agreements. Ensuring support staff adhere to these contracts.

Appointed to act on behalf of directors for audits performed (WCB, AHS and Blue Cross) to ensure to the clinic was meeting contractual obligations. Communicated with patients in a manner that provided compassion but kept medical information private.

Assisted with the development of regulatory compliance systems. Consulted with clinicians to develop business strategy. Created and implemented policies and procedures for effective practice management. Fulfill other administrative and coordination duties when necessary. Facilitated monthly and quarterly shareholder spreadsheets to share best practices that optimize productivity.

Diminished financial discrepancies, monitored quotes, production and material planning, A/P and A/R accounting programs and bank reconciliations. Strengthen traceability by developing an organization systems for contracts, records, reports and agendas, triaging emails, organizing meetings/conference calls. Created effective business plans to ensure strategic decisions were focused on exceeding long-term objectives.

Sound Organizational skills and experience undertaking and completing several tasks concurrently, maintaining attention to detail and deadlines Assistant Office Manager 02/1999 - 01/2002

Westmount Dental Centre Edmonton, Alberta

Instituted and built a dynamic team of astute and successful administrative professionals that supported all corporate growth and productivity objectives. Evaluated and identified ineffective workflow processes to devise and implement solutions that achieved greater productivity and personnel performance. Conducted performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions. Interviewed, onboarded, developed and oversaw daily activities of clerical and administrative office personnel.

Wrote reports and correspondence from dictation and handwritten notes. Exceeded specific team goals by partnering with staff to share and implement best practices. Multi-tasking imperative when seeing 600 patients per week, multi-dynamic dental office where making decisions in a timely manner and immediately respond to shifting workloads/priorities that come through the dental practice.

Executive Assistant to Controller 08/1998 - 01/1999 NER (Nelson Environmental Remdiation) Edmonton, AB Coordinated logistics for conferences and seminars, including travel arrangements and venue reservations

Scheduled conferences and all associated travel arrangements, including hotel, airfare and ground transportation

Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes

Coordinated meeting and event logistics for senior management, including executives and board of directors

Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow

Screening incoming correspondence and reports making preliminary assessments of the importance. Using knowledge and judgement, to decide when to escalate urgent issues, when to handle the normal course of business, deciding issues can be better handled on your own or delegated to others

Produced professional and error-free letters, presentations and spreadsheets needed by senior office professionals

Drafted invoices, reports and proposals using Quickbooks. Assist with weekly payroll review and expenses. Assist with accounts payable/receivable. Assist in preparation and tracking of annual budget. Responsible for monthly credit card and bank reconciliation Organized staff events and functions

Education and

Training

Medical/Business Administration Diploma: Administration 1992 Mount Royal College Calgary, AB

1st Year Nursing 1988: Nursing

University of Calgary Calgary, AB

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