NC NATALIE COLE

TEMPLE, GA ***** 470-***-****

ady0ds@r.postjobfree.com

PROFESSIONAL

SUMMARY

A Seasoned Office Manager offering leadership experience in administrative positions. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

SKILLS Database Administration

Customer Relations

Report Writing

CRM Software

Credit and Collections

Information Protection

Workflow Planning

WORK HISTORY OFFICE MANAGER 01/2022 to CURRENT

Atlanta Business Circulators

Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping

Followed up on past due accounts and setting up payment arrangements Reconciled monthly statements

Receptionist duties

Maintained computer and physical filing systems

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving

Monitors and recorded both employee work hours and sick/vacation days Provided backup to warehouse to step in to assist with various tasks whenever employees were absent.

REGIONAL OFFICE MANAGER 08/2011 to 12/2021

Doctors Diet of Northern Georgia PC

Overseen payment collections, deposits and recordkeeping Hired, managed, developed and trained staff, established and monitored goals

Conducted performance reviews and administered salaries for staff Completed weekly payroll for 10-12 employees

Maintained primary relationship accountability for clients and client satisfaction

Maintained, tracked, and overseen daily activity of a controlled substance in 4 clinics

Assisted in all areas of administrative work

Data entry, filing, organization and customer support Tracked inventory and distribution of office products. PHYSICAL THERAPIST AIDE 02/2009 to 08/2011

Rome Rehabilitation Center

Front office work: answering phones, scheduling appointment, collecting payment and filing charts

Performed electrical stimulation, ultrasound, spot massage to improve patient movement and function

Maintained supply inventory

Worked in acute care setting and aided patients with their individualized exercise programs.

EDUCATION Bachelors of Science Biology 2010

Shorter University, Rome, GA

GPA: 3.6, Nominated for Who's Who Award, On Dean's List

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