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Customer Service Data Entry

Location:
Jackson, MS, 39209
Posted:
August 17, 2023

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Resume:

Latasha Pate

Jackson, MS

ady0bv@r.postjobfree.com

601-***-****

Objective is to utilize my skills and experience to apply to the position in which applying. Also, to complete all tasks assigned to do and do that tasks in a timely fashion.

#readytowork

Authorized to work in the US for any employer

Work Experience

Unit Secretary

The Orchard Retirement Home - Ridgeland, MS

June 2016 to Present

Fax, make calls to doctors and pharmacies. I also work the floor as CNA. File paperwork for the nurse. Make sure all supplies are ordered. Make sure all nurses and CNAS chart in the books at the end of the day. Answer incoming calls as well. Also worked the Reception/Front Office throughout my employment.

Claims Specialist

Xerox / Conduent - Ridgeland, MS

July 2014 to February 2016

Processed Medicaid and Medicare claims. Had to research the diagnosis codes and procedure codes for accuracy. Made calls to Doctors Offices,Clinics and patients for confirmation on visits and to confirm other vital information to proceed with the payment from Medicaid and Medicare. Education

Medical Billing and Coding and Insurance Certification in Office Administration Stratford Career Institute - Stratford, CT

January 2011 to May 2013

High school

Madison Central H.S - Madison, MS

August 1996 to June 1999

Skills

• Excellent with all office equipment (4 years)

• Billing (1 year)

• Training (3 years)

• Receptionist (1 year)

• Microsoft Office (4 years)

• All office equipment (4 years)

• Microsoft Excel (4 years)

• Filing (3 years)

• Sales (Less than 1 year)

• Scheduling (2 years)

• Scheduling

• Sales

• Medical Coding (2 years)

• Office Administration (3 years)

• Insurance Verification (2 years)

• Medical Coding (2 years)

• Medical Office Experience (Less than 1 year)

• Office Administration (2 years)

• HIPAA (2 years)

• Medical Billing

• Medical Records

• EMR Systems

• Medical Terminology

• ICD-10

• Microsoft Office (6 years)

• Office Experience

• Administrative Experience

• 10 Key Calculator

• CPT Coding

• ICD-9

• QuickBooks

• Clerical Experience

• Medical Scheduling

• Transcription

• Data entry

• Medical Receptionist

• Vital Signs

• ICD Coding

• Order Entry

• Phone Etiquette

• Cleaning

Assessments

Personality: Customer Service Fit — Proficient

December 2019

Assesses personality traits that result in high-quality customer service. Full results: Proficient

Electronic Medical Records: Best Practices — Completed December 2019

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use. Full results: Completed

Front Desk Agent (Hotel) — Completed

September 2019

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Completed

Administrative Assistant — Completed

August 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed

Verbal Communication — Familiar

December 2019

Speaking clearly, correctly, and concisely.

Full results: Familiar

Electronic Medical Records: Best Practices — Completed March 2020

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed

Customer Focus & Orientation — Proficient

December 2019

Responding to customer situations with sensitivity. Full results: Proficient

Working with MS Word Documents — Completed

December 2019

Knowledge of various Microsoft Word features, functions, and techniques. Full results: Completed

Administrative Support — Completed

April 2020

Using basic scheduling and organizational skills in an office setting. Full results: Completed

Front Desk Agent (Hotel) — Completed

September 2019

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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