Administrative Assistant Customer Service
Resume:
Kedra-Lynn Tucker
Mt. Oliver, PA. 15210 ******.*********@*****.***
Qualifications:
●Proficiency with database applications including MS Office Suite.
●Excellent oral and written communication skills, with great ability to multitask.
●schedule and coordinate meetings, appointments and travel arrangements for Managers
●Ability to juggle multiple projects with superb accuracy
●Strong sense of urgency and problem solving skills
●Punctual and open to learn new skills necessary for any task.
●Performs general clerical duties to include but not limited to: photocopying, faxing, mail distribution and filing.
●Thrives in stimulating, fast paced, high volume environments with proficiency in effectively solving problems.
Populus Group. 01/2023 – 5/2023
Customer Service Representative
Temporary assignment with Centene Corporation
Answer incoming calls from Insurance participants in regards to finding medical professionals in area that accepts customers insurance.
Byrider Sales of Indiana 10/2018 – 10/2022
Sales Manager
Resolve customer complaints regarding sales and service
Determine price schedules and discount rates
Greet customers and ascertain what each customer wants or needs
Recommend, select, and help locate or obtain merchandise based on customer needs and desires
Compute sales prices, total purchases and receive and process cash or credit payments Prepare sales slips or sales contracts Estimate and quote trade-in allowances
JD Byrider 02/2017 - 04/2018
Junior Sales Associate
●Make and answer calls in the Sales Department, directing other calls to the appropriate departments
●Assisting customers in obtaining appropriate verification to submit for loan approval
●Scan customer information to underwriters for approval or denial of auto loan
●Scanning and filing of completed deals
●Obtaining plates and temporary registration for newly purchased vehicles
PR by Kedra-Lynn 02/2011 - 12/2017, 08/2022-Present
Sales Consultant
●Provide sexual health education presentations
●Sell personal health products and provide complete privacy for clients
●Inventory management
●Financial operations for business
●Answer customers’ questions regarding products, prices and availability
●Emphasized product features based on analysis of customers’ needs
●Wrote sales contracts for orders obtained and submitted orders for processing
●Maintained friendly and professional customer interactions at all times
Colibri Cover Systems 09/2006 - 07/2011
Administrative Assistant
●Reception duties, including answering incoming calls and scheduling appointments
●Follow up on phone calls and contacts as appropriate
●Answer general emails and postal correspondence with customers and suppliers
●Arrange travel and accommodation plans for executives when required
●Manage the customer complaint procedure
●Organize the company's systems, databases, and procedures
●Provide administrative support for the directors as needed
●Take care of payroll procedures and process customer orders
Contact this candidate