Glenda Díaz Suárez

**** ********* ***

Mobile, AL 36693

251-***-****

ady09k@r.postjobfree.com

objective

to obtain a position that will enable me to use my strong organizational skills, educational background, and ability to

work well with people

summary of qualifications

excellent organizational skills

proficient in various types of computer applications

hard worker and quick learner

fluent in spanish

professional experience

daddyslovetrucking corp 2022 miami Fl

responsibilities include: training employees, planning, assigning and directing work, appraising performance, addressing complaints and resolving problems

·assists with scheduling of workflow for drivers

·works directly with clients, providing excellent customer service when responding to customer inquiries

·project a friendly, professional, and cordial demeanor to all potential and existing guests, co-workers and management

·developing and maintaining tools to manage carrier base

·monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries

·provide excellent service consistent with the property's core service standards and brand attributes

·adhere to the company’s 10 cultural attributes: appearance, attitude, confidence, curiosity, excellence, integrity, pride, resolute, sense of humor, and visionary

·promote compliance in diligently following all company policies and regulations and performing the task at hand with oustanding integrity and pride

·interact with our approved service providers in arranging local and domestic truck shipments, meeting customer service standards

·contribute to maintain good relationships with suppliers

·meet compliance at all times to regulations internal and external in accordance with government regulations

·understand department process flow, and looking for best practices to improve operational efficiency and productivity

·meet kpi standards in accordance with the company’s procedures

skills

·quality - demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance

·ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions

·computer skills including good working knowledge of microsoft office

·effective time management skills with a good attention to detail

·knowledge of the restaurant or food industries would be an advantage

·property features/services: knowledge of services, amenities, hours of operation, property layout, and activities offered by property

·excellent customer service and communication skills to support and build relationships with customers, drivers and members of the team

·ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals

·observe and document the overall quality of pre/post trip inspections

·ability to work a flexible schedule including extended hours, weekends, and holidays

barnett millworks inc. 2021- current

responsibilities:

consisting of doors, windows and special order. all about the woods in a house cutting the right side of the wood for install in the doors and windows

painting company 2017-2018

responsibilities:

repairing holes, preparing painting surfaces, applying paints with the matching and finishes to various surfaces, using brushes, paint rollers.

laundry hotel 2016-2017

responsibilities:

washing lines and putting in the right place for the house keeping can't put it in the beds for the customers.

house cleaning, november 2014- 2015

responsibilities:

clean bathroom, wood floors, making bed, mopping, dusting, vacuuming carpet, cleaning all surfaces in the kitchen. place fresh clothes and lines.

child care instructional assistant/substitute, october 2013- current oak park childcare center, mobile, alabama

responsibilities

assisting with developing a list of needed supplies and equipment for submissions to the director.

helping arranging room and materials to accommodate the daily schedule, along with daily clean-up.

receiving children at arrival time and dismissing children at departure time, noting any special instructions which

parents may provide.

demonstrating positive and tactful demeanor in all matters concerning students.

observing professional and ethical behavior, and practicing it at all times on the job regardless of the situation.

interacting with children during programmed activities.

adhering closely to the time schedule as assigned by the director.

demonstrating regular attendance and punctuality.

utilizing good communication skills, both oral and written.

office assistant, august 2009- mayo 2010 virginia college, mobile, alabama

responsibilities

greeting customers or other personnel of the college, by phone, in person or through electronic media.

transferring phone calls to appropriate departments.

receiving and distributing incoming mail/record and post outgoing

operating standard office equipment including computer and copier.

understanding and carrying out written and oral instructions

performing detailed clerical work accurately, including word processing, note taking, filing routine correspondence,

accessing email and basic reprographics.

maintaining office stock and arranging ordering supplies

education :medical assistant, 2017 (expected) university of south alabama

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