Property Manager Accounts Payable
Resume:
Iris Palacios
**** ***** ******, ***** ****** TX 75052
ady09i@r.postjobfree.com -682-***-****
WORK EXPERIENCE
PROPERTY MANAGER
THE ROBINSON GROUP / PMG / RPM
PROPERTY MANAGER
Took over Tides at Highland Meadows (650 unit) 12/21/2021 June 2022 Took over Tides on Oakland Hills.
WEHNER MULTIFAMILY
2019-2021
Oversaw and control Capital Expenditure Projects to meet or exceed budget expectations. Orchestrated a property overhaul to include overdue inspections, file audits, staff training, and gaining resident trust.
> Developed internal procedures to maintain property accountability in accordance with regulations and procedures.
> Exceeded standards of customer expectations and satisfaction through effective and sound judgment.
Took over two properties, Arbor Terrace and The Xanders
> Managed bookkeeping, accounts payable, and accounts receivable; contacted tenants delinquent in payment. Maintained a comprehensive system of records, books, accounts, and payment information. Managed a team of 15 operative employees and contractors, conducted on boarding and training of new employees and ensured employee training through The Training Factor.
**I stayed at the same property until 12/19/2021 since the owner had moved from Wehner ASSISTANT MANAGER
QUADCO MANAGEMENT -
2015-06- to 02/2019
Prepare new resident leasing documents, manage file databases and property operations. Responsible for monthly resident retention reporting, advertising reports and devised marketing strategies
> Responsible for all deposit accounting and revisions for all move outs of apartment homes and non-resident rented garage space.
> Assist property manager in budget preparation and execution, building operations, facility maintenance and repair, tenant relations, and project management.
Assist in posting and application of all funds; prepayments, cash, company issued gift certificates and other funds.
Review completed application and access household information including income and asset verification according to program regulations.
Submit delinquency accounts to lawyers, processed Evictions to completion, disposition of closed files PROPERTY MANAGER
GRANITE REDEVELOPMENT -
Oversaw and control Capital Expenditure Projects to meet or exceed budget expectations. Orchestrated
a property overhaul to include overdue inspections, file audits, staff training, and gaining resident trust.
> Developed internal procedures to maintain property accountability in accordance with regulations and procedures.
> Exceeded standards of customer expectations and satisfaction through effective and sound judgment.
> Managed bookkeeping, accounts payable, and accounts receivable; contacted tenants delinquent in payment. Maintained a comprehensive system of records, books, accounts, and payment information.
Managed a team of 15 operative employees and contractors, conducted on boarding and training of new employees and ensured employee training through The Training Factor. ASSISTANT MANAGER
GRANITE REDEVELOPMENT -
2014-04 - 2014-07
Increased resident satisfaction through formulation of maintenance priority list and improved communication between office staff, maintenance crews, and renters.
Collected residents' income statements to verify residency qualification, processed tax credit paperwork for corporate reports.
> Independently conducted one-on-one customer walk through of vacant units, answered questions regarding services and amenities and provided appropriate disclosures when required for new tenant screening.
Collected rent from residents, application fees and deposits and kept accurate record of all financial transactions.
> Filed all documents in proper place and maintained accurate records for present and future customers 04/2014 - 07/2014
ASSISTANT MANAGER, GRANITE REDEVELOPMENT
Processed and managed all building service requests, updated tenant contact information, researched past due invoices, and set up new vendors in system.
Assisted Property Manager on Accounts Payable, vendor scheduling, ordering maintenance supplies and weekly owner's reports
> Managed front office operations, informed tenants through memos of new developments/ events in the community.
Submitted delinquency accounts to lawyers, processed Evictions to completion, disposition of closed files.
Trained a team of 5 and supervised the sales team.
Prepared written correspondence in the form of letters, faxes and emails in all respects of leasing activities.
LEASING AGENT
GRANITE REDEVELOPMENT -
EDUCATION
HIGH SCHOOL DIPLOMA
IRVING HIGH SCHOOL
2000-06
ADDITIONAL INFORMATION
SKILLS
• Personal and friendly
• Strong work ethic
• Organized and efficient
Clear communication
Active listener
• Bilingual
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