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Call Center Executive Assistant

Location:
Abu Dhabi, United Arab Emirates
Posted:
August 18, 2023

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Resume:

Career Summary: I have ** years working experience at Abu Dhabi, UAE; 9 years as Executive/Office

management reporting to chairman-CEO. I am seeking for opportunity of working at entity that will enhance my (Executive/Office management) skills and provide the opportunity for personal and professional growth.

Experiences:

1. Executive Assistant/Office Management / HR Committee Coordinator –

(Chairman/CEO Office at Royal Health Group from (Feb 2019 till Oct 2019)

- First point of contact among Chairman / CEO and executives, employees, clients and other external partners

- Communicates with the general staff on the Chairman /CEO’s behalf / memos / emails

- Handling Chairman (calendar, emails and meetings)

- Make travel and transportation arrangements

- Prepare the policies of the group as it is required.

- Handling all medical related translation from English to Arabic and vice versa.

- Act as an office manager by keeping up with office supply inventory

- Format information for internal and external communication – memos, emails, presentations, reports

- Hr Assistant(Coordinating meetings between HR committee Group members)

- Follow up Data flow for (Doctors and nurses) license. 2. Executive Assistant / Office management for Director – (Academic Affairs Department SEHA Corporate Head Office: (27 June 2014 – 15/Feb/2018)

• Assist the Director with daily administrative duties

• Communicates directly and on behalf of the Director with Board members.

• Manage executives’ / senior Managers’ calendars and set up meetings

• Act as the point of contact among executives and employees.

• Coordinating daily calendars of senior managers

• Prepare business letters, or office memoranda using word processing

• Helping in translation between doctors and patients’ requests and complains.

Call center duties at call center SEHA.

Sahar Abdul Rahman Suleiman

Mobile: +971 056-***-****

E-mail: ady05s@r.postjobfree.com

LinkedIn: linkedin.com/in/sahar-s-b1515845

Abu Dhabi, UAE

3. Administration/HR assistant at Sheikh Zayed Navigation Center :(May2012- May 2014 ):

• Coordinate with SZC Security and process visitor ID passes.

• Point of contact between SZC Staff and the GCAA HR and Admin Department.

• Responsible for reservations and arrangements of meeting and conference rooms.

• Handling petty cash forms and entering in the GCAA system.

• Helping in translating Forms from Arabic to English and vice Versa.

• Assisting PRO - handling and prepare the documents for renewing all the staff residence Visa.

• Organizing Catering for Events and Meetings &Arranging of Transportation & Hotel Accommodation.

4. Executive Secretary for General Manger at Delma Industrial Supply and Marine Services (May2011/April2012):

• Prepare and manage correspondence, and documents.

• Communicate verbally and in writing to answer inquiries and provide information

• Good communication skills with customers.

• Debit collection with frequent follow up.

5. Registered nurse at Khalifa Medical City (August 2008\ June2010)

Education:

(2008) ILETS from British Councilor score 6.5

Skills & Knowledge:

Time Management & Stress management skills

Computer skills includes (Microsoft Word, Excel, and Power point) Attention to details and high level of accuracy.

Verify the application look and feel via desktop and mobile browsers Verify content in both languages (Arabic & English) Prepare issue log tracker and follow up the issue progress between issue status

(2017) Recently studying Bachelor -Health Information Management, Abu Dhabi,UAE

(2004) High school Graduation; Abu Dhabi, UAE

(2007) Diploma in Nursing; Fatema College, Abu Dhabi, UAE



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