Customer Service Nursing Assistant
Resume:
Bryan Gurlea
Appleton, WI *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
WRT Tech
*** ***********, ***. - *******, **
June 2023 to Present
Clean mold
Clean fire damage
Construction
Rebuild
Operator
SES - Hortonville, WI
October 2022 to June 2023
Industrial cleaning, met with customers. Cleaned facilities. Operated a Vac truck. Traveled often Route Driver
WISCONSIN DISTRIBUTORS (Budweiser) - Appleton, WI
August 2022 to October 2022
Route deliveries to bars and stores
Obtained CDL class A license
Truck Driver Class A trainee
Triangle Distributing - Green Bay, WI
January 2022 to May 2022
Obtained Class A Learners Permit
Production Worker
Integrity Cheese Packaging of Wisconsin - Kaukauna, WI January 2022 to March 2022
Palletizing, sanitation. General production work detail. PMO
McCain Foods - Appleton, WI
March 2021 to January 2022
Operated a bag packing machine. Product would drop into bags. I would have to trouble shoot the machine. Rebuild heads. Order polls. Scrape the hoppers. Machine Assistant
Amcor - Oshkosh, WI
June 2020 to December 2020
Assisted machine operators with packing orders, operated machine while operator went on break. Cleaned the ship when idle. Wrapped pallets
CNA - Certified Nursing Assistant
Grand Horizons - Appleton, WI
August 2018 to March 2020
•Assist with ADL’s
•Pass Medication
•Complete rounds every 30 minutes
•Assist with hygiene care
•Chart on daily behaviors, observations
Operator Assistant
Foundation Building Materials - Menasha, WI
October 2017 to August 2018
Deliver drywall, and building materials to residential and commercial job sites
● Certified forklift driver
● Daily DOT truck inspections
● Routine daily checklist
● Reading the order tickets, picking orders and making sure the proper cargo was loaded
● Lifting up to 100lbs daily
Newspaper Courier
Gannet Media - Kimberly, WI
January 2017 to November 2017
Deliver newspaper to customers
● Lift up to 70 lbs daily
● Fast paced route
● Follow route list
● Making sure papers were delivered before 6:30 am Certified Nursing Assistant
Integrated Care and Cleaning Services - Appleton, WI September 2016 to October 2017
Assist clients with daily cares
● Visit clients in their own homes
● Pass medication
● Transport clients to appointments
Locksmith Technician
Pop-A-Lock - Green Bay, WI
June 2015 to February 2017
Unlocking patrons homes, cars, storage units etc.
● Communication with Local, County and State police agencies.
● Working with identity sensitive material such as Driver's License information, and credit card information
CNA
Right At Home - Appleton, WI
January 2016 to September 2016
Transporting clients to appointments
● Assisting clients in their homes with daily cares
● Administering medication
● Hospice care
Shift Lead
Morning - Menasha, WI
August 2014 to January 2015
• Data Management and entry
• Report/Incident writing
• Relationship building with family of residents
Education
CNA certification in Nursing assistant
Clarity Care
High school diploma or GED
Skills
• CNA
• Cna Certified
• Home Health
• Certified Nursing Assistant
• Locksmithing
• Food production
• Locksmith Experience
• Courier
• Hospice Care
• Order Picking
• Packaging
• Vital Signs
• Food Preparation
• Mechanical Knowledge
• Medication Administration
• VPN
• Windows
• Operating systems
• Software troubleshooting
• Customer service
• Microsoft Office
• Computer networking
• Network protocols
• Driving
Certifications and Licenses
Driver's License
CNA
CPR Certification
Air Brake Endorsement
Doubles/Triples Endorsement
Commercia Learners Permit
CDL A
Additional Information
• Highly professional, fast learner capable of gathering and processing customer concerns, using strong focus in often chaotic environments.
• In-depth understanding of the vital role of customer service in helping to identify potential problems
With orders using confidential customer information.
• Strong interest and skill in computer operations, multi phone lines and online instant messaging.
• Highly professional, fast learner capable of detailed report and incident writing.
Contact this candidate