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Social Media Customer Service

Location:
Charlotte, NC
Salary:
45,000/yr
Posted:
August 18, 2023

Contact this candidate

Resume:

704-***-****

ady039@r.postjobfree.com

Tiffany Marshall

SKILLS

● Customer

Service/Relations

● Microsoft Office

Certified

● Organizational &

Analytical

● Adobe illustrator,

Indesign & Photoshop

● Team-oriented & Time

Efficiency

● Takes Initiative

● Computer literacy

EXPERIENCES

The Decoration Facility, Indian Trail, NC Graphic Designer January 2023—Present

● Create visual text and imagery concepts, by hand or using computer software.

● Communicate ideas that inspire, inform, or captivate consumers.

● Develop the overall layout and production by designing rough layouts of art and copy regarding arrangement, size, type size and style, and related aesthetics. For advertisements, brochures, magazines, and corporate reports, etc.

● Coordinates with internal teams, including marketing, in the design concept phase through completion of a project.

● Obtains approval of concepts by preparing rough layouts for review.

● Coordinates with outside agencies, art services, printers, etc. to complete projects.

● Maintains technical knowledge by attending design workshops; reviewing professional publications; and participating in professional societies.

Blends & Bubbly, Charlotte, NC Marketing & Design Intern October 2022 — April 2023

● Designing promotion graphics, email signatures, brand identity, brand guidelines & package design.

● Research, providing insights and strategy to increase brand awareness and audience engagement.

● Team meetings, agenda setting, content strategy, collaborations, product and design briefs, strategy planning.

● Developing tools and methods for collecting data such as surveys, opinion polls or questionnaires

● Collecting and analyzing data to identify consumer trends

● Researching consumer opinions and marketing strategies and proposing adjustments to current strategies accordingly

● Creating graphic representations of data and translating complex research into easily readable content for

stakeholders and other departments

● Preparing marketing proposals and presentations based on company needs

● Measuring consumer satisfaction with products or services

● Monitoring and managing the company’s social media platforms, adjusting outreach tactics as needed

Printful, Charlotte, NC DTG Specialist

July 2020 - March 2022

● Troubleshooting technological issues.

● Assisting production leads & supervisors

● Assisting with scheduling issues and department access.

● Maintaining employee performance and behaviors

● Processing Printed Garments

ThePlatformNC, Charlotte, NC Marketing & Guest Relations Intern

March 2019 - April 2020

● Recruiting, networking and onboarding talent

● Strengthen relationships with current clients.

● Social media/promotion

● Greeting clients as they arrive, coordinating their check-ins

● Making sure everything is adhering to a set schedule of planned events.

704-***-****

ady039@r.postjobfree.com

EDUCATION

Central Piedmont Community College, Charlotte, NC AAS Advertising + Graphic Design Charlotte, NC

Microsoft Office Essential Certification:

Certification ID: 6-U6-4PS8

Certification ID: 6-1C6-NU3WG



Contact this candidate