Manager, Project Manager, Data Analyst, Executive Assistant
Resume:
Kyle Waller
Looking to lead a demanding generation to the successes of tomorrow!
Midland, MI 48640
**********.**@*****.***
Most recently employed with City Bikes in Washington DC overseeing the sister brand ElectriCityBikes. Over the past 7 years of brand management the City Bikes brand grew annual sales of the ebike division from $600,000 to $4,300,000.00 with repetitive success over 3 years. Successful team building directing a sales and service department to be the largest ebike retailer on the east coast and second largest in the USA. Strong desire to be profitable and build businesses to grow. Very personable and believe in top notch customer care while protecting the bottom line & brand. Authorized to work in the US for any employer
Work Experience
Founder and Managing Partner
Saginaw Valley Homestead - Midland, MI
August 2022 to Present
Saginaw Valley Homestead is a outdoor recreation center offering, camping, rv slipping, cabin rentals, family fun, and unique shelter style experience.
www.saginawvallerhomestead.com
Kyle started this concept with the help of is close friend Joel Bonilla, together with his spouse Kenzie Carr, they have created the ideal recreational area for all. Though this project is still in the planning stages the concept is viable and given high remarks by industry leaders. Kyle and his team are in the funding phase and looking for investors. If you are or know someone that is interested, please notify Kyle at ****@**********************.*** General Manager (GM)
City Bikes Inc. DBA: ElectriCityBikes - Washington, DC February 2017 to May 2023
Kyle was brought on board to assist in the expansion of a growing market in ebikes. He was tasked in 2018 with the expansion to a 36,000 sqft facility creating the largest ebike store on the east coast. Kyle was able to take yearly sales of this store from 1.2mil to an astonishing repetitive last 3 years of over 4.8mil. Kyle was responsible for the daily activities of the brand to include human resources, buying, merchandising, client care and acusisions, communications, media relations, sales and service training, Vehicle Hitch Services, welding and fabrication, carpentry, low and high voltage electronics, plumbing and hvac, and most importantly team building.
Kyle left this brand after the sudden death of close friend and owner Charlie McCormick. During the transition of new management the brand was forced to close for an indefinite amount of time. With the loss of employment Kyle used this time to make a location change by relocating to Midland MI. This change allowed Kyle to become closer with his youngest daughter and start to grow his own family. skills: Team Management · Sales Management · Account Management · Business Analysis · Advertising
· Maintenance and Repair · Electronics Repair · Equipment Repair · Bicycle Repair · Car Repair · Electric Bicycles · Human Resources (HR) · Operations Management · Coaching · Hospitality Industry · Retail
· Cycling · Carpentry · Plumbing · Electronics · Automotive Repair · trailer repair · Event Management
· Organizational Effectiveness · Event Planning · Marketing · Program Management · Sales · Welding · Training · Team Building · Strategic Planning · Public Speaking · Customer Service Founder and CEO
Conte Neutral Race Support (NRS) - Prince Frederick, MD January 2015 to September 2022
Cote NRS (Neutral Race Support) provides cyclist and veteran organizations with the best support and instructions to promote safe cycling during races and events. While working with reginal and national event promoters we can help you make your next Race or Event the best possible. Please look at our list of services.
Cote NRS also provides Mobile Repair services to the Washington DC, Maryland, Virginia and surrounding areas. Custom Bicycles for Wounded Warriors and Special Needs are our specialty. Contact us today for information. *******@*******.***
We will offer many services for you and your organization:
• SAG Support
• Rout Planning
• Permit Planning
• Meal and Nutrition Planning
• Race Day Support
• Onsite full-service mobile shop
• Audio Equipment
• Podium Cubes
• Bicycle Staging Equipment
• Race Support Vehicles
• 10x10 tents
• 6ft plastic tables/chairs
• Massage tables
• First Aid Equipment
• Road and Crowd Control Equipment
• Race Day Wheel Rentals
• Indoor Trainers
• Mobile Fit Services
Executive and special support:
• Group Bike Tours
• Corporate Repair Events
• RAAM (Ride Across America) team building and support
• Charity Bike Builds
• Indoor Training Races
Educational Services:
• First Aid Training
• CPR Training
• Bicycle Repair Courses
• Bike SAG Training Course
• Instructor Training Courses
Custom Bicycle Shop (You Dream It’ We Build It)
• Road
• Triathlon
• Mountain
• Adaptive Services New or Old Bicycles
Rental Bikes
• Road
• Tri
• Mountain
• Electric Assist MTB & Hybrid
• Wheels (ENVY & Mavic)
Owner/Operator
Waller & Family Enterprises LLC. - Maryland
September 1998 to September 2022
LLC Setup for Contracting in the Maryland area, Used for the below and General Contracting Services... Worked with multiple real-estate companies and foreclosure asset management companies. Maintained most government owned foreclosures int he Washington DC metro area (Southern Maryland)
• REO (Foreclosed Home Maintenance)
Evictions
• Sales Clean Services
• Re-Keys
• Winterization
• Flood Pumpout Services
• Electrical
• Plumbing
• Remodel Services
• Roofing
• Trashout Services
• Lawn and Garden
• Mold Remediation
• Water Damage Restoration
Executive Assistant & Special Projects Manager
Revolution Cycles Inc. & Redwood Retail Group - Arlington, VA October 2008 to January 2017
Liaison to CEO, Performed daily admin tasks and consulting to business operations. Managed the IT network and performed hardware and software upgrades to over 40 point of sale stations quarterly. Maintained all leased real-estate to include HVAC, Electrical Additions, Interior and Exterior repairs, diagnosis of issues at hand. Planned and executed staff events, community outreach and large scale bike builds. Daily tasks could include(See List Below).
• General Manager
• Master Mechanic
• Custom Adaptive Engineering and Build
• Fit or Bicycles for Clients
• Inventory management
• Merchandising
• Receiving
• Ordering/Buying
• Event Support and Planning
• Store 2 Store Product Transportation
• HR Adviser
• Mentoring of Management
• Additions and Repairs to all Electrical
• Plumbing Repair
• Air Compressor installation and repairs
• Designed Exterior Awnings for Clarendon
• IT Software
• IT Hardware
• Procurement of IT Hardware
• Marketing
• Graphics
• Vinyl Letter and graphics (Printer/Plotter provided by Kyle Waller)
• Audio/Visual Support (PA System Provided by Kyle Waller)
• Catering (All equipment provided by Kyle Waller)
• Event Management (All equipment provided by Kyle Waller)
• Mobile Tech Support (Bicycle Tools and Stands provided by Kyle Waller)
• Custom Cabinetry
• Custom Fixtures
• General Contracting and Build-out Schedule Manager
• Automotive Repair
• Floor Re polishing and surfacing
• Painting and Caulking of older buildings
Significant Accomplishments: Designed and Built the interior of the New Revolution Cycles Rockville Location to include designs and lighting plans, HAVC placement, all IT and low voltage runs and termination... Remodel of Corporate office to include new conference room, private offices and custom cubicles... Remodel of Clarendon Employee Lounge, addition of kitchen area, bike storage, lockers and re routed electrical and plumbing to expand room... Remodel of Clarendon showroom.. Remodel of Georgetown showroom... Custom Counters and Cabinets for the Clarendon Point of Sale... Event Coordinator & Mechanical Tech
SAG 4 Recovery LLC - Prince Frederick, MD
January 2012 to September 2013
Started SAG 4 Recovery under the Maryland LLC Waller & Family Enterprises. to be licensed and ensured to work for non profits as a full-time volunteer.. Logistics and Mechanical Support for Cycling Events that Promote Wellness and Healing from Mental and/or Physical Injuries to Hero's and Veterans. Worked along side Scott Moro or Ride 2 Recovery aiding to the Bicycle maintenance and logistics of each 400 mile plus Challenge throughout the year.
Exhibit Manager (PulseWorks)
Smithsonian Institution American History - Washington, DC January 2012 to September 2013
Kyle was responsible for developing and leading a team to create the ultimate 4D experience. He was responsible for daily interaction with visitors as well the team. Kyle's ability to swiftly provide solutions created an environment of sustainable profitability. He was known with his colleagues to be a problem solver and special projects Manager. Kyle left the Smithsonian to focus on becoming an integral player in Revolution Cycles.
Pit Boss & Service Manager
Revolution Cycles Inc. & Redwood Retail Group - Arlington, VA January 2008 to June 2010
Responsible for all service activities, created the first organized ParkTool School for revolution cycles, as well as multiple levels of classes. Created a new environment for the customer and shop relationship with on hand training available to all customers on a one-on-one basis with shop master mechanics. Helped with the maintenance of all stores, and the correct marketing of merchandise in stores and through local media. Conducted race support for local races and events. Conducted maintenance both on and off site for local government bike share programs. Performed bike maintenance on presidential family bikes and accessories. Currently I work on an on call basis that assists revolution cycles, whether it be events or mechanical, and or maintenance.
Assistant Sales Manager
Recreational Equipment, Inc. - Bailey's Crossroads, VA September 2006 to January 2008
Completed Merchandising and Fixture Assembly for New Store Builds All over the United States, when not on the road my duties were as follows.
Specialty Retail Manager (Camping, Paddling, and Climbing) Management of sales floor, service (to include roof racks installation and custom modifications), warehouse (to include inventory control, space allocation and redesign), customer support, staff training, consumer training through special events, sales events set-up, merchandise shipping/receiving, daily financial transaction administration (to include daily bank deposits), and acting Store Manager as needed.
Supervision of 40-120 employees with functions to include: work schedule plans (to include event forecasting and holidays), personnel corrective action plans, time card authorization, coaching, and daily open/close staff huddles.
Other related duties include: fixture construction, modification, and repair; electrical services; computer software and hardware maintenance to include patching and re-running network cable, and construction of storage devices, (example, designed and built a large deck for second level storage of Yakima and Thule car top boxes).
Event coordinator for in store and regional, kayaking, hiking, climbing, cycling and knowledge based events and classes.
Store Manager
Blue Wind Sports Inc. - California, MD
September 2001 to September 2006
Manager of small Trek Bicycles independent dealer
Sales and service of Bikes, Kayaks, and all other related merchandise. Bicycle sales (Trek, Kline, Cannon Dale, Gary Fisher, and GT) and service of bicycles including maintenance, major and minor repairs, custom work, frame repair, and fork overhauls, basic tune-ups to overhauls, including new bike building and custom bike building. Kayak and Canoe sales (Wilderness Systems, Perception, Dagger, Liquid Logic, and Mad River Canoes) and repairs of kayaks and canoes, including fiberglass repair, hot welding polyethylene, and installing of related accessories (rudders, angler kits, and canoe options). Rack sales (Yakima, Thule, Rhode Gear, Saris, Rail and Rack and Draw-tite/Reese) including installation of custom roof and clamp on versions, installation of tow hitches/wiring harnesses and receiver, and trunk mounted bike racks.
Sales and service of Eyewear including these major brands: Oakley, Maui Jim, Smith, Ray-ban, PerSol, Costa del Mar, and the EK lower end series. Servicing eyewear to include replacement and repair of frames and lenses.
Other related duties, inventory control to include ordering, receiving of all merchandise, monthly accounts receiving and payables, vendor returns and warranties (I am familiar with QBP, J&B, BTI, Trek, Shimano, Camel-Bak, Avocet, Bell Sports, Confluence Water Sports, Water Mark (boats and racks), Extra Sport, BTI “life jackets”, and more). Shop maintenance included plumbing, electrical, carpentry, and finishing work.
Jr. Analyst
US Navy Patuxent River, Air 3.0 - Patuxent River Naval Air Station, MD 1999 to 2001
Research and data analysis for Navy Aircraft Readiness program preparing results in presentation format for NAVAIR executive level audience. Provided media customer support and personal liaison to Buz Milan SES of Air 3.0.
Retail Phone Room Manager
Sear Roebuck & Company - Seattle, WA
March 1997 to October 1998
Kyle was tasked with management of the busy phone sales department. He put together buying processes and helped to structure goals and marketing strategies. Skills: Tire Sales · Tire · Batteries · Battery Charger · Battery Testing Associate
TJ Frisbee Schwinn - Ridgecrest, CA
May 1994 to April 1996
Customer Service and Bicycle Sales, Shop Cleaning
Education
Furthered Education in Welding Technology
Lincoln Tech - Maryland
August 2016 to November 2016
Certificate in Certified Bicycle Technician Program United Bicycle Institute - Oregon
February 2007 to April 2007
Furthering Education in Business Management
College of Southern Maryland - Southern Maryland
July 2004 to March 2005
Certificate in Master Service Technician, Wheel Builder, Frame Repair Barnett's Bicycle Institute - Colorado
February 2004 to April 2004
Bachelor's degree in Environmental Science, Structural Engineering University of Washington - Seattle, WA
August 1998 to March 2001
Certificate in Wilderness Emergency Medical Technician National Outdoor Leadership School - Colorado
July 2000 to August 2000
Furthered Education in General Education
Cerro Coso Community College - Ridgecrest, CA
September 1993 to June 1997
Certificate in Mountain Rescue
China Lake Mountain Rescue Group (CLMRG) - China Lake Naval Weapons Center, CA May 1993 to February 1994
Skills
• Restoration Industry Experience
• Restoration
• Water Damage Restoration
• Low Voltage
• Media Relations
• Plumbing
• Management
• Mold Remediation
• Electrical Experience
• Computer Networking
• Business Analysis
• Caulking
• Asset Management
• Project Management
• Carpentry
• Strategic Planning
• Budgeting
• Pricing
• Sales Management
• Operations Management
• Database Administration
• Event Planning
• Climbing
• Events Management
• Negotiation
• Fire Restoration
• Analytics
• Forecasting
• High Voltage
• MIG welding
• Trucking
Assessments
Marketing — Proficient
June 2023
Understanding a target audience and how to best communicate with them Full results: Proficient
Sales skills — Proficient
June 2023
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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