Dear Hiring Manager

As an accomplished professional with a diverse background in law, banking, and compliance, I am eager to contribute my extensive expertise to a forward-thinking organization such as Bank Harrison Gray Search & Consulting. My experience in branch operations management, fraud detection, AML/BSA compliance, KYC/ CIP analysis and customer satisfaction aligns well with Compliance Analyst role, making me an ideal candidate to deliver exceptional results for your organization.

My track record as a Branch Operations Manager at Santander Bank, N.A., speaks for itself, having notably improved the branch audit score from 84% to 93.1% within just eight months. I have been recognized for my ability to drive operational improvements and implement best practices, elevating our branch’s performance level from PL4 to PL1 within the first year of assuming the role. These accomplishments highlight my dedication to upholding the highest standards of service and compliance.

I am proud of my extensive legal background, which has provided me with a solid foundation in due diligence, risk management, and regulatory compliance. As a Senior Associate at Fidelity Consulting, I delivered high-level legal consultation and advice to clients, drafted contracts, and conducted comprehensive legal research. My experience in these roles has equipped me with the necessary skills to navigate the complexities of AML/BSA regulations and ensure that your organization remains fully compliant with all applicable laws and policies.

My dedication to continuous professional development is further demonstrated by my recent ACAMS certifications, including the Certificate of Achievement in Reporting Suspicious Activity and the AML Foundations Certificate. These certifications underscore my commitment to staying current with industry trends and best practices, ensuring that I remain an invaluable asset to your organization.

In addition to my professional accomplishments, I have developed strong leadership and team development skills, adeptly managing employee training, coaching, and performance evaluations. My customer-centric approach has consistently elevated customer satisfaction levels, as evidenced by my recognition as a Q4 2020 Rockstar with a personal 100% CSAT score.

In summary, my unique combination of legal expertise, branch operations management, and commitment to excellence make me an ideal candidate for your organization. I am eager to contribute my skills and experience to drive success in the areas of AML/BSA compliance, risk management, and customer satisfaction.

Thank you for considering my application. I am excited about the opportunity to further discuss how my background and passion for excellence can contribute to Citizen’s ongoing success. Please feel free to contact me at 470-***-**** or adxzzg@r.postjobfree.com to schedule a conversation.

Sincerely,

Gohar Karyan