Katrina Woods Morgan
*** ****** ***** *: 334-***-****
Wetumpka, AL 36093 **********@*****.*** C: 334-***-****
QUALIFICATIONS SUMMARY
Over 23 years of medical billing and office experience in the laboratory testing and healthcare industries. Able to work well with others, energetic, dependable, and hardworking with effective communication skills. Willing to learn new tasks. Skilled at teamwork, flexibility and influencing and motivating others.
PROFESSIONAL EXPERIENCE
Montgomery Radiology associates – Montgomery, AL Aug/2015–May/2023
Billing Office Associate
Input patient demographics and insurance data to bill patients. Answered patient calls with billing questions. Set up patient payment plans. Accepted payment in person and over the phone. Reconciled cash and check payments. Prepared daily bank deposits.
signature performance inc. – Gunter Air Force Base Apr/2011–Sept/2014
Medical Claims Biller
Process medical claims for reimbursement from insurance companies for all Military Branches. Follow up with insurance companies for unpaid or denied claims. Worked aged reports for payment to avoid claims write-offs.
Meets monthly claims goals.
Consistently clears claims reports on daily basis.
Laboratory Corporation of America – Montgomery, AL Mar/1999–Apr/2010
Healthcare Billing Specialist
Posted insurance payments for Blue Cross, Aetna, Tri-Care, and other large private insurance providers. Posted Medicare and Medicaid payments. Submitted medical insurance claims for payment to insurance providers. Resolved billing problems by contacting medical providers to obtain correct procedural codes. Contacted patients to obtain correct billing information to process denied claims and updated patient information. Received calls from patients with questions regarding their insurance Explanation of Benefits statements.
Exceeded production rates on all jobs performed.
Received excellent reviews on quality of work.
Recognized for attendance.
EDUCATION
Diploma, Selma High School – Selma, AL 1992
SPECIAL SKILLS/CREDENTIALS
Daily working knowledge of CPT and ICD-9 codes (Not Certified)