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Customer Service Pharmacy Technician

Location:
Birmingham, AL
Posted:
June 29, 2023

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Resume:

Terrie Butler

OBJECTIVE: To find a career that enables me to use my prior

work skills to make a difference and help people

where I can.

Experience:

*** ******* ** *********, ** 35007

home: 205-***-**** cell: 205-***-****

adxzxu@r.postjobfree.com

Brooklere Pharmacy, Alabaster, AL January 2021-present

Front end associate, Pharmacy Technician, Durable Medical Equipment (DME) information & sales.

Multi-task jobs to ensure patients do not have to wait long to be helped

Manage Covid vaccination appointments at a rate to run the daily business

Enter patient information into state immunization database

Order stock as needed to keep shelves fully stocked

Answer phones and provide excellent customer service

Assist patients with durable medical equipment purchases and coordinate insurance claims

Century Document Imaging, Hoover, AL September 2020-December 2020

Contract Staff

Preparation of invoices and other documents for electronic imaging

H & R Block, Alabaster, AL January 2019-March 30, 2020

Client Service Professional

Promoted to Associate Team Leader of the Pelham Location in December 2019 Tax Season

Typing proficiency at over 50 wpm

Make schedule for accurate coverage

Manage office appointment schedule

Faxed and Emailed documents as needed

Answer and return phone calls to schedule appointments

Multi-task on a daily basis to minimize customer wait time

Set up times for lunch meetings and make sure the appropriate things needed were on hand

Appleton Learning, Various locations in Shelby County, AL April – May 2016

Child Nutrition Program (CNP) Substitute / Special Needs Classroom Substitute Aide

Serve in various capacities in school lunchroom preparing and serving meals

Cleaned and sanitized kitchen and cooking utensils in accordance with guidelines

Assist Kindergarten teacher in continual supervision of a special needs child

Work to ensure the child was included in school day activities and provided guidance and assistance with classroom assignments

Southeastern Food Merchandisers, Pelham, AL February 2015 – November 2015

Customer Service and Data Entry Clerk

Order entry and customer service clerk for a food and restaurant equipment supplier

Managed various market areas for Jack’s and Subway restaurants across a five state area

Ensured prompt and accurate delivery of customer supplies in a fast-paced environment

Provided assistance to customers including restaurant owners and management personnel in a telephone and web-based ordering system

Ensured accuracy in daily delivery route invoicing totals

Provided support throughout the office as needed for monthly invoice mailing and other dutie.

Stay at home mom July 2010 - February 2015

Homefront Home Inspections, Vestavia Hills, AL January 2007 – July 2010

Assistant Office Manager

Managed the business office of an established home inspection company

Worked closely with home buyers, sellers, and Realtors to arrange home inspection appointments for three home inspectors

Generated new business through the development of marketing materials and advertising campaigns

Restructured the past due collections process resulting in more timely and efficient revenue recognition

Organized and maintained office filing system

Provided remote and after-hours phone support as required by office manager

UAB Medical West, Bessemer, AL May 2008 – February 2009

Radiologic Technician

Performed Clinical training at UAB Medical West prior to employment

Worked with patients requiring X-Ray imaging

Assisted in Operating Room during surgeries requiring flouroscopy

Operated portable X-Ray equipment when required

Provided other assistance as needed for co-workers

Farmers Insurance Agency, Helena, AL November 2006 – January 2007

Office Assistant

Held full responsibility for speaking with clients, taking care of problems, taking messages

Assembly and organization of client files

Maintained an organized office environment

Prior to 2000, I worked a total of 13 years as a pharmacy technician at various pharmacies including 6 years at Walmart Pharmacy in Ocean Springs, MS.

professional development

Jefferson State Community College 2005 -2008

Associate of Radiologic Techology, May 2008

Worked required clinicals and was hired after graduation by UAB Medical West.

Samford University McWhorter School of Pharmacy 2000-2003

References available upon request.



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