Customer Service Experience

Current Address: Cell: 443-*****-***-Sagamore **** Diana Email: Forest Lubman Jarden97@Lane, Reisterstown, gmail.com MD 21136 University D’Art Maryland • • • Jewelry Degree: Owner/potential - - - - - - Receptionist verified - - - - - - - - - - Interviewed Developed customer Managed Priced Maintained repair Oversaw Utilized management Utilized referring Utilized forms. Collected WinOMS Reviewed health Scheduled offices. Worked messages Contacted Prepared, Completed Center of Baltimore Inc. Manager Accounting insurance client. tickets. conditions new for WinOMS, Dental Maxillosoft at all – doctors. all and payments relations. for reviewed, past general new the trusting Completed HIPPA Oral inventory and aspects aspects and doctors software. – generated call medical information. Responsible and eShare protected Surgery hired and compliance MaxilloSoft, dentist center, relationships follow-from of of and iPad Bilingual and and medications patient daily all advertising. history to Technical patient printed patients, software staff. office & fielded offices tracked detailed print, up operations for Dental appointments Education check-courses. (with fluent greeting, DocApp, staff. receipts. scan, daily to with incoming each entered, Experience are records to acquire Implants up in, assist in and routers clients up-to including item collected Russian) assisting, and 75 to-email of calls, and patient patients for at date. patients to Dental customers’ for the recorded five maintain dictation and necessary theft next-and end x-doctors with recorded eShare rays per control. closing day of sales, payments their completing every day letters and appointments. documents, in practice to referrals. sales and four business; layaways, shift. ensure and distributed 1996 2022 different into with X-health rays that and every and – – 202*-****-**** to all Retail Customer Service Skills

• Selling merchandise and providing customer service o Greeting and acknowledging customers.

o Establishing customer confidence by providing accurate information. o Establishing professional, yet personalized rapport with each customer. o Promoting customer experience. products to successfully close sales while providing optimal Visual Merchandising

• Maintaining stocking, organizing, the appearance and replenishing of commercial merchandise. displays, interpreting planograms, Administrative

• Accurately and efficiently completing all sales-related transactions and paperwork.

• Receiving and checking inventory for accuracy and pricing each individual item.

• Accounting and bookkeeping.

• Hiring, training, and managing employees.

Customer Focus and Orientation

• Responding to customers’ questions and concerns with patience and sensitivity.

• Performing customers with marketing buying activities capabilities. by offering a variety of leasing options to assist

• • • • • • • • Excellent Excellent Administrative. Retail Computer Microsoft Time Training management sales customer written Word, skills and management. PowerPoint, and relations, verbal skills. organization, and Additional Excel Skills and communication skills.

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