Angela Marn
Webb City,MO
************@*****.***
Authorized to work in the US for any employer
Work Experience
Administrative Assistant/Receptionist
Ozark Center - Joplin, MO
August 2019 to January 2022
Answered multi- line phone, directed calls to correct person, worked on a variety of projects for Human Resources and Directors.
Receptionist
Spring River Christian Village - Joplin, MO
September 2018 to August 2019
Answer phone, collect payments, balance resident trust account, run reports, enter maintenance requests, make copies, various clerical duties.
Customer Service Representative
Alorica - Joplin, MO
November 2016 to July 2017
Represented Pizza Hut
Handled complaints
Offered compensation
Count Team Clerk
Downstream Casino Resort - Quapaw, OK
September 2015 to October 2016
Processed money from games.
Head Cashier
Home Depot - Joplin, MO
March 2005 to July 2006
Distributing cash drawers, handled costumer complaints, issues tests to cashiers and lot attendants, delegated job duties, scheduled breaks, held team meetings, daily paperwork, coached cashiers when necessary.
Bartender/Server
Del-Rio Bordertown Cafe - Joplin, MO
March 2002 to February 2005
Bartended, served, trained new hires.
Receptionist
Dr Compton & Dr Hughes - Joplin, MO
January 1995 to January 1999
Scheduled appointments, collected payments, filed, scheduled tests, answered 4-line phone. Education
Sociology
MSSU - Joplin, MO
August 2003 to December 2005
Medical Terminology & Insurance Coding
Franklin Technical School - Joplin, MO
August 1994 to May 1995
High school diploma or GED
Skills
• I have worked several temporary clerical positions during the gaps of employment. Excellent customer service skills, team player, able to multi task, outgoing, love to learn. (10+ years)
• Customer Service (10+ years)
• Call Center (2 years)
• Customer Care
• Customer Support (10+ years)
• Excel (2 years)
• Basic Math (10+ years)
• Typing (10+ years)
• Receptionist (9 years)
• Filing (10+ years)
• Scheduling (8 years)
• Data Entry (10+ years)
• Billing (1 year)
• QuickBooks
• Clerical
• Customer Service Skills
• Management
• Organizational Skills
• Microsoft
• Office Experience
• English
• Multi-line Phone Systems
• Microsoft Word
• Clerical experience
• Medical Terminology
• Phone Etiquette
• Administrative Experience
• Bartending
• Event Planning
• Medical Office Experience
• Computer Skills
• 10 Key Data Entry
• Communication skills
• Microsoft Excel
• Windows
• Root cause analysis
• Sales
• Time management