Connie Richardson
Tulsa, OK 74133 918-***-****
***********@*******.***
Experience
Eighteen years billing and management experience
Developed custom management reports to track account receivables and analyze billing procedures.
Working knowledge of CPT and ICD-9 coding
Extensive knowledge of Work Comprehensive filing and authorization
Knowledge of commercial insurance, secondary and third party
Experience working and problem-solving Accounts Receivable and Accounts Payable
Outstanding motivator and team builder. Works well in team situations and individual assignments.
Successful in meeting new challenges and finding solutions to meet the needs of the organization.
Work Experience
Patient Accounts Representative
Orthopedic and Trauma Services of Oklahoma – Tulsa, OK
January 2019 to December 2022
Accounts receivables/billing for all commercial insurance, Work Comp and personal injury
Office and Billing Manager
Tulsa PT – Tulsa, OK June 2008 – October 2018
Office and Billing Manager
Responsible for all Accounts Payable and Receivables. Billed commercial and Medicare. Supervised front office.
Medical Insurance Manager
TherapyWorks – Tulsa, OK January 1995 to May 2008
Responsible for insurance billing and accounts receivable, managed financial reports and responsible for leading and training three employees.
Connie Richardson
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During the beginning of my time at TherapyWorks, they were relying on public schools to fund them. Once the public schools quit using TherapyWorks, I was given the position of all patient and state accounts. Within one year, the patient accounts were supporting TherapyWorks, and they were able to move into a million-dollar building.
Secretary
University of Oklahoma Health Science Center, Oklahoma City, OK
January 1985 to December 1994
Medical Secretary for both Professors of Surgical Resident Training and Medical Students
March 10, 2022
To Whom It May Concern:
I am writing this letter of reference for Connie Richardson whom I have known personally and professionally for 18 years. As both her former colleague and manager, I have had the pleasure of working with her and observing her skills and qualities.
Connie is an exceptional and knowledgeable Medical Biller. She has a strong work ethic and consistently demonstrates a positive attitude toward her work. She prioritizes tasks effectively and is always willing to take on new challenges. Her attention to detail and commitment to accuracy are truly outstanding. She is also a natural leader and is able to motivate her team to achieve their goals.
Connie processes excellent communication skills, both written and verbal. She is able to articulate ideas clearly and concisely, and always willing to listen to the ideas of others. Her ability to work collaboratively with others is a testament to her interpersonal skills.
In terms of her technical skills, Connie is highly proficient in learning new software She has a complete understanding of the AR Revenue cycle and very proficient in working claims denials. Because of her number of years in the industry, she is highly skilled in her communication with insurance companies to attain resolution to claim issues.
Overall, I highly recommend Connie for any position that she may apply for. Her skills, work ethic and positive attitude make her an asset to any organization. Please do not hesitate to contact me If you require further information.
Sincerely,
LaDonnia Holmes
Billing and Collections Manager
February 16, 2023
TO WHOM IT MAY CONCERN:
This is a letter of recommendation for Connie Richardson.
I worked with Connie for about 6 years during our time at Tulsa PT.
Connie had previous experience in billing and collections. She was responsible for all the patient billing and collections at our clinic, as well as Office Manager. She was responsible for Accounts Receivables and Medicare billing.
She is highly qualified working with the AR and does extremely well with insurance companies. I have known her to continue working some AR accounts that others would have given up on and she got several of them paid.
I recommend Connie for the position she is applying for.
Sincerely,
Nathan Galyon