Keera Stanford
El Paso, IL *****
*************@*****.***
I currently have 20 years of experience providing friendly service to customers and ensuring the clerical needs of the business are met promptly and efficiently. Work Experience
Insurance Billing Specialist
COUNTRY Financial - El Paso, IL
October 2021 to Present
Handle incoming live calls from Agency, Insured, and all other companies trying to follow up on claims. Processed payments, Keyed Pay Plan Changes, Issued Refunds, Broke down Invoices for Insured and Agency
Rescheduled Installments to make them normal for Insured Combined Billing Accounts with multiple policies so Insured could have all payments draw on same day at same time.
Customer Service Rep
Farmer's Insurance - Bloomington, IL
February 2021 to October 2021
Activities Assistant
Heritage Health - El Paso, IL
December 2019 to February 2021
Front Dest Specialist
Holiday Hills Resort - Branson, MO
March 2016 to October 2019
Education
Some College in Accounting
Heartland Community College - Normal, IL
August 2005 to May 2007
Skills
• Microsoft Outlook
• Customer service
• Communication skills, Computer literacy, Customer service, Proficient in Microsoft Office
• Accounting
• Accounts Receivable
• Accounts Payable
• Clerical experience
• General Ledger Accounting
• Journal Entries