Roxanne Martin
Atlantic City, NJ
Summary
Experienced, resourcefui individual with over 34 years' experience in the hospitality industry.
Work Experience
. 2007-2012- Casino Dealer, Harrah's, Atlantic Cily, NJ t 2007- 2008 -Cashier, Shoprite, Galloway, NJ
t 1996-2007 - Casino Dealer/Security,'I'rump Taj Mahal, NJ t 2AA6 - Sales, Atlantic City Press, P1easantville, NJ o 1996-1997 - Surveillance, Tropicana, Atlantic City, NJ o 1988-1996 - Security officer, Showboat, Atlantic City, NJ t t979 - Security, Ballys, Atlantic City, NJ
Patron Monitoring
c 19 years of Security experience, pakolled designated areas, submitted Incident Reports to management, monitored for suspicious activity
Customer Service und Sales Experience
r Eacouraged Membership through promotions and inceatives
. Top Sales list 3 consecutive months in a row.
r Promoted subscriplions of the Atlantic City Press, recommended appropriate subscription packages to fit the needs of the customer
Edueation
Casino Schools lacorporated- Craps
Casino Career Institute- Black Jack and Roulette, Surveillance MI{A- Customer Service Certificatiod