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Customer Service Equipment Technician

Location:
Jacksonville, FL
Salary:
25
Posted:
June 29, 2023

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Resume:

PHYLLIS BANDY

***** ****** ** ******* **, ***** · 832-***-**** adxzsv@r.postjobfree.com

PROFESSIONAL SUMMARY

Dependable and analytical equipment technician with a background in coordinating transportation services. Experienced in ensuring timely pick-up/drop-off of services, personnel, and equipment. Enthusiastic team player with a strong work ethic and advanced problem-solving skills.

EXPERIENCE

01/2022 – PRESENT

EQUIPMENT TECHNICIAN, CITY OF HOUSTON PUBLIC WORKS DEPARTMENT

HOUSTON, TX

Act as crew lead and coordinate work assignments for seven subordinates.

Safely and efficiently operates heavy equipment and power tools to perform skilled/manual activities and tasks and transport materials, personnel, and supplies to complete work assignments.

Prepares and maintains reports, forms, and records of assignments, service calls and maintenance and repairs utilizing a data tracking system.

02/2017 – PRESENT

PATIENT PROVIDER, GIRLING HEALTHCARE

HOUSTON, TX

Assisted patients with the activities of daily living, including bathing, dressing, grooming, toileting, transferring, and getting to and from activities and meals according to the patient care/service plan.

Documented the delivery of quality care in the patient’s clinical record.

Maintained consistent and concise lines of authority and responsibility with effective communication that promotes a positive working relationship with patients, families, and co-workers.

Identified changes in patient status or needs and communicated to the nurse timely.

Offered activities that are essential for daily living by assisting patients with their meals, including serving and other tasks, if necessary

Recorded patients’ medical information and measured their vital signs, weight, and height.

12/2019 – 12/2021

EQUIPMENT TECHNICIAN, CITY OF HOUSTON WASTE MANAGEMENT DEPARTMENT

HOUSTON, TX

Manage and expedite the secure transportation and accountability of logistic materials and HAZMAT chemicals to commercial, state, and government facilities.

Perform pre-trip and post-trip vehicle inspections and complete daily work sheet for equipment operated.

Check commercial vehicles to ensure that mechanical, safety, and emergency equipment are in good working order.

Follow all safety protocols and procedures and wore protective clothing during environmental clean-up projects for optimal protection.

07/2019 – 12/2019

BUS DRIVER, SPRING TX INDEPENDENT SCHOOL DISTRICT

SPRING, TX

Obeyed traffic laws, safety procedures, and transit regulations.

Picked up and dropped off students at designated locations.

Checked bus lights, tires, and oil when needed for basic maintenance.

Communicated with students regarding delays or any issues along the route.

08/2005 – 08/2015

BUS OPERATOR SUPERVISOR, FIRST TRANSIT AUTHORITY

HOUSTON, TX

Oversaw and supervised daily transit, fixed route and paratransit operations.

Verified the work of assigned employees for accuracy, proper work methods, techniques and compliance with applicable standards and specifications.

Responded to and investigate complaints from the general public regarding transit, fixed route and paratransit operations; resolve problems in a timely and efficient manner.

Coordinated the maintenance, repair and installation of bus route signs, fixtures, benches, and shelters at bus stops; maintain records of bus stop projects.

Responded to the activation of the City’s Emergency Operations Center (EOC) by assisting in coordinating the transportation of emergency personnel, resources, equipment, and supplies; assist in coordinating the City’s Disaster Route Priority Plan.

10/2003 – 10/2008

SITE SUPERVISOR, FIRST ABM SECURITY

HOUSTON, TX

Supervised a team of seven security officers during each shift.

Held responsibility for protecting the security and safety of the identified buildings and personnel on site.

Oversaw and directed activities of all security personnel assigned to the facility.

Performed and documented disciplinary actions on security officers as required. Coordinated all employee actions with Branch Management.

Maintained a working inventory of portable radio/cell phones/pagers and communications equipment.

Coordinated scheduling of all replacement /extra coverage officers with field office.

Provided written status reports and recommendation on new equipment.

EDUCATION

MAY 1984

HIGH SCHOOL DIPLOMA, Douslas MacAuther high school

Houston, TX

PROFESSIONAL AND TECHNICAL SKILLS

Microsoft Office Suite

Ability to lift 70 lbs

Valid Commercial Driver’s License

Written and verbal communication

Detailed Oriented

Customer Service



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