Customer Service Representative

Angelise Boney

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with customers. Reliable and driven, with strong time management and prioritization skills.

801-***-**** adxzs5@r.postjobfree.com

WORK EXPERIENCE

HireQuest direct — branch manager

Walmart — cashier

09/2018 to 01/2023, Salt Lake City, Utah

I’ve done everything from administrative work to management I worked alongside the owner of the franchise for 4 years. Job duties include;

Build great relations with both customers and employees Dispatched 100+ employees daily in a timely manner while providing transportation and coffee Worked with 3rd party systems to receive payments, I-9 management skills, canva, mail chimp, excel, Microsoft word, PowerPoint etc.

Handled accounts payable

Payed 100+ employees daily’s and weekly

Work great in a team but can also work individually (worked with the owner for a year being his only employee when the business started)

Outside sales setting up the biggest construction companies in the state of Utah. Handled all works comp claims.

Responsible for the setup, to include any troubleshooting, and breakdown of events requiring technical support. Supported over 100 events annually, which ranged form less than a dozen participants to thousands of participants with prestigious guests.

02/2016 to 09/2016, Blackfoot, ID

Operating the cash register and handling transactions Scanning goods and collecting payments

Issuing refunds receipts, refunds, and change

Resolving customer complaints

Maintain clean and tidy checkout areas

Bag goods and other items

Greet customers

Big D construction — project administrator

Ensure customer satisfaction

02/2023 to 05/2023, Salt Lake City, UT

I handled purchase orders keeping them organized and working with 3rd parties to have them sent out. I did a lot of organization for the project with reports and pictures. I worked though docusign a lot sending out agreements making sure they were signed and lled correctly I handled Consent of Surety’s, COIs, Bonds and more.

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