Angela Kellar

Bryan, TX *****

adxzrz@r.postjobfree.com

+1-979-***-****

I am ready for a place to put to use my people skills, multi-taasking abilities along with my knowledge of most office equipment and procedures. I am a quick learner, eager to learn more. Wanting a position within a company with advancement of pay, position and educational opportunities. Authorized to work in the US for any employer

Work Experience

Cashier/Customer Service

AALIQ & S ENTERPRISE INC. - Bryan, TX

January 2022 to Present

Cashier, customer service, pricing, stocking, taking orders, multi-tasking, etc. Facilities Assistant 2

Epicor Software Corporation - Austin, TX

December 2017 to September 2018

Provided support to the Facilities Management and various departments. Cross-train and provided back- up to Administrative Assistants. Customer Service support internally of employees and externally of customers. Provided Reception and phone system support. Served as the main point of contact for all visitors and customers. Continually making upgrades in the way the positions operated and functions within the company.

Production Team Leader

Goodwill Industries of Central Texas - Austin, TX

April 2014 to August 2015

Promoted to Production Team Lead after 5 months to supervise team of 20 staff members. Assisted store manager with overall operations of the retail store and fulfilled managerial duties when store manager was unavailable. Provided excellent customer service by handling customers effectively and identifying needs quickly to resolve problems in an efficient manner. Showed flexibility in work hours to support the store opening, closing and production operations. Supervised and trained new retail associates. Worked in multiple roles as needed during peak hours. Reconciled cash drawers and managed banking responsibilities for daily operations while handling a variety of transactions. Cleaning Technician

Action Cleaning - Bryan, TX

January 2012 to December 2013

Prioritized tasks and oversaw time management of team of employees to complete cleaning contracts. Developed relationships with clients, customers and employees on a professional level. Research, investigated and analyzed client complaints to identify and resolve issues. Inspected and assured cleaning was done to company standards prior to customer retrieval. Maintained calendar of delivery of services to clients.

Communicated with customers if there were any unexpected delays in receiving their orders, including abating dissatisfaction of client expectations.

Administrative Assistant

Pennwalt Corporation - Bryan, TX

May 2000 to October 2003

Represented the face of the company for the Central Texas office. Provided clerical support for the Plant Manager, Manufacturing Manager and the Engineering Department. Answered multi-line phone system and directed calls accordingly. Oversaw the delivery of faxes, mail and messages to the appropriate personnel. Managed purchase orders for multiple vendors. Coordinated the ordering and printing of blueprints and required documents for projects. Arranged the ordering and maintenance of necessary office supplies and equipment. Organized the meetings of executives from both local and national locations. Planned and managed company luncheons. Education

Associate of Applied Science in Business Administration (on-going) in Business Administration

Blinn Jr. College - Bryan, TX

August 1983 to January 2025

High school diploma or GED

Skills

• CUSTOMER SERVICE (10+ years)

• ADMINISTRATIVE SUPPORT (7 years)

• CLERICAL (10+ years)

• RETAIL SALES (7 years)

• CONTRACTS (5 years)

• Facilities Management

• Facilities Maintenance

• English

• Store Management Experience

• Supervising Experience

• Management

• Procurement

• Event Planning

• Office Management

• Cash handling

• Sales, Customer Service (10+ years)

• Sales, Retail and Customer Support (10+ years)

• Construction

• Windows

• Administrative experience

• Microsoft Office

• Purchasing

• Shipping & receiving

• Filing

• DocuSign

• Intake

• Google Suite

• Employee Orientation

• Property Management

• Microsoft Outlook

• Communication skills

• Computer skills

• Sales

• Warehouse experience

• Basic math

• Merchandising

• Negotiation

• Payroll

Certifications and Licenses

Food Handler Certification

Assessments

Call center customer service — Proficient

April 2021

Applying customer service skills in a call center setting Full results: Proficient

Sales skills — Familiar

April 2021

Influencing and negotiating with customers

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

Administrative support, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), clerical, contracts, managing clients, customer service, e-mail, fax, information systems, team lead and team player, multitasking, reception, retail sales. Employee relations

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