RUBEN PIRES

310-***-**** adxzry@r.postjobfree.com

SUMMARY

Results driven multi-lingual General Manager with broad business perspective in fine dining and fast casual restaurant environments. Passionate focus on the guest experience, staff development and generating revenue for small to large restaurants. Deep operations experience that is strategic and hands-on tactical.

SKILLS

• Guest satisfaction and service

• Operations Management

• Staff Development

• Farm to Table Chef

• Budget & Cost Management

• ServSafe® Certified

• TABC Certified

• Multiple POS Systems

EXPERIENCE

Hook, Line & Sinker, Dallas, TX 2016-2022

General Manager

• Implemented new vendor relationships resulting in 10% cost savings.

• Realized 15% labor cost savings by cross-training staff to “float” during peak periods.

• Resolved cross-contamination issues and improved health department rating by implementing ServSafe® training to certify kitchen staff in correct food handling and storage.

• Enhanced guest relations by training staff to recognize and greet returning guests by name. Black Walnut Café, Dallas TX 2015-2016

Triage Restaurant Manager

• Traveled to 3 underperforming stores to prioritize problems and establish strategic plans and benchmarks for improvement. Mentored staff to realize results.

• Opened 2 stores providing initial training to BOH and FOH managers and staff.

• Trained staff to cost out labor schedules to hit 13% BOH labor targets. RJ Management, Los Angeles, CA 2011-2015

Private Chef and Restaurant Consultant

• Private Chef for corporate functions, BOD meetings, small weddings, and private dinners.

• Created wine tasting events with local small winemakers, providing food pairings for 5-7 courses.

• Hired to redesign seasonal menus, train kitchen on preparation, presentation, and food costing.

• Contracted to retrain staff to create an improved fine dining guest experience. Gonpachi Restaurant (Miyako Hotel), Torrance, CA 2010-2011 Director of Operations

• Turned around iconic Japanese restaurant losing $20k/mo to breakeven in 6 months.

• Revised menu offerings to increase lunch traffic 45%.

• Developed new recurring revenue stream by implementing bento box catering to Toyota and Honda motors representing 20% of lunch revenue.

• Improved wine list resulting in 2x growth in wine sales. RUBEN PIRES

Catalina Restaurant, Redondo Beach, CA 2007-2010

Owner, General Manager, Chef

• One of six restaurants selected in California for Zagat Presents special dinner.

• Developed relationships with vendors and owners at new Napa and Sonoma vineyards, resulting in local recognition for outstanding innovative wine list.

• Recognized at “by invitation only” Taste of LA and private tasting events.

• Assumed all chef functions in years 3 & 4.

• Established “Chef’s Table” each weekend creating unique and curated dining experiences. Avenue Restaurant, Manhattan Beach, CA 2004-2007

General Manager

• Developed extensive marketing campaign, resulting in full- booking within 2 months.

• Improved Yelp rating with focused staff training in fine dining and correct service techniques.

• Created banquet marketing campaign to increase restaurant buy-outs for local business, nonprofit and community events.

EDUCATION

Bachelor of Science: Computer Science

Universidad Federal De Goias, Brazil

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