Annabelle Torrez
**** * ******** *** ******, CA *3720
adxzr7@r.postjobfree.com
Objective
To obtain a position utilizing my Phlebotomy skills, scheduling expertise, flexible personality, and to provide safe and efficient care to patients and staff. Education
Sanger Adult School / Cal Regional Fresno
Phlebotomy Technician Program May 8, 2003-June 14, 2023 Associate In Applied Science Degree in Medical Insurance Billing and Coding January 2012 Heald College, Fresno California
*Director's List Recipient* Graduated with Honors 3.7 GPA Qualifications
Bilingual/ Bi-literal Spanish
Medical/Dental terminology
CPR Certified/ AHA
Charting
Consultations
Multitasking Skills
Customer Service Skills
Filing
Venipuncture & Capillary Draws
Verify Insurances
35 wpm
Communications
Punctual
Dependable
Take initiative in new situations
Work well under pressure
Experience
Cedar North Dental Nov. 2019-Oct. 2021 Fresno, CA
Receptionist
Scheduled patients for efficient use of doctor and staff, answered and responded to telephone calls, checked in patients according to office protocol, verified and updated patient information and insurance, managed recalls and inactivated patient system, checked patient quick-fill list to fill in cancellations and no-show appointment times, collected payments from patients at the time of treatment, prepared financial treatment plans and presented plan options to patients at end of their appointment. Experienced in Eaglesoft.
Omni Family Health April 2018-Oct. 2019 Fresno, CA Call Center Representative
Provided quality and excellent customer service on a daily basis, scheduled medical and dental appointments, registered all patients per registration protocol, operated multiple phone lines, updated patient demographics and insurances, confirmed appointments, prescription refill requests and distributed messages to providers and staff as needed. Experienced in Nexgen. References Available Upon Request