YUVRAJ MAURYA

Greenfield Colony, Faridabad, Haryana - 121010 •

(965-***-**** •

adxzr3@r.postjobfree.com •

linkedin.com/in/yuvraj-maurya •

Sr. Project Manager

OBJECTIVE

Project Manager with 17+ years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. PROFESSIONAL EXPERIENCE

Campus Management International – New Delhi & Bengaluru Sr. Project Manager, December 2018 – June 2022

Build strong relationships with existing clients for repeat business.

Maintain frequent client communication, make regular client visits, and ensure client satisfaction.

Conduct meetings with clients and management to determine project scope, budget, and timelines.

Develop business proposals, SOWs and other reports when required.

Tracking milestones, deliverables, and change requests.

Providing subject expertise and guidance to IT developers during the software development life cycle.

Negotiate project terms and conditions with clients as needed.

Implement product development initiatives to meet future client needs.

Identify project risks and challenges and develop resolution plans.

Schedule regular client meetings, process client invoices and review engagement letters.

Provide project trainings to clients as needed.

Identify business opportunities and convert them to projects.

Track project progress and identify and correct any delays.

Report project status to clients on regular basis.

Provide support in developing functional and technical specifications. Nippon Data Systems Solution – Noida, UP

Project Manager, December 2017 – December 2018

Discussing potential projects and their parameters with clients, executives, and software developers.

Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance.

Assembling and leading the project team.

Participating in and supervising each stage of the project.

Ensuring each project stays on schedule and adheres to the deadlines.

Creating a project budget and ensuring the project adheres to the budget as closely as possible.

Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.

Tracking milestones, deliverables, and change requests.

Serving as a liaison to communicate information regarding changes, milestones reached, and other pertinent information.

Delivering completed software products to clients and performing regular checks on the products' performance. Upplex Solution and Services – New Delhi

Project Manager, November 2015 – November 2016

Analysing specifications and determining the electrical requirements of a given project.

Liaising with other engineers and clients to ensure overall customer satisfaction.

Managing and monitoring all assigned electrical projects.

Ensuring health and safety codes are always obeyed.

Completing quality assurance on all electrical components and projects and writing up reports.

Analysing and approving various construction and engineering plans.

Ensuring all deadlines and budgetary requirements are met. International SOS Pvt. Ltd – New Delhi

Sr. Supervisor, November 2011 – October 2015

Developing healthcare provider solutions and processes to facilitate the collection, delivery and translation of medical records.

Ensuring standards are set, monitored, and maintained.

Taking full responsibility for the operational implementation of all data protection standards.

Being the point of contact to resolve issues related to Medical Records collection and delivery.

Develop strategic acquisition plans targeting Mid-Sized and Fortune 500 Indian and Global Corporations in the Oil & Gas for South India.

Perform project planning, scheduling, monitoring, and tracking of concurrent projects.

Be accountable for team’s deliverables, people management, conflict, and risk management. HCL Technologies Ltd. – Noida, UP

Subject Matter Expert, January 2006 – March 2011

Applying subject expertise in evaluating business operations and processes.

Identifying areas where technical solutions would improve business performance.

Consulting across business operations, providing mentorship, and contributing specialized knowledge.

Overseeing the development, testing, and implementation of technical solutions.

Verifying technical reference information, including user guides, training manuals, and system requirements.

Ensuring accurate representation of expertise prior to the distribution of technical solutions to end-users.

Documenting processes and disseminating information to all relevant stakeholders. Vcustomer India Pvt. Ltd. – New Delhi

Training and Quality Analyst, October 2003 – December 2005

Monitored KPIs to proactively address bottlenecks and quality issues.

Analysed quality and performance data to support operational decision-making.

Performance of Quality Audits and SAT Checks for the team to enhance customer experience.

Preparing the weekly and monthly MIS report of the process.

Providing Feedback and coaching through one-to-one discussion and responsibility of overall performance of the team members with special training for weaker team players.

Managing the floor and conducting training based on daily updates from clients. Data wise and Agent wise Reports. EDUCATION

ADDITIONAL SKILLS

THIRUVALLUVAR UNIVERSITY

Bachelor of Commerce in Computer Application, June 2003

Expert in Project Management (PMP & PRINCE2

Certified)

Azure & Agile Fundamentals.

SDLC, Agile Methodologies

Project Management Software (JIRA, Azure Devops, MS Project)

ITIL V3 Foundation

Vendor Management, Communication Skills

Operation Management

Strategic Planning

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