Customer Service Representative
Resume:
Stephanie Shorter
Valley, AL
Phone: 334-***-****
E-Mail: ************@*****.***
Summary
Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Quality-driven Team Crew Member ready to enhance team success by leveraging proficiency in all areas of restaurant operations. Well-versed in cleaning and sanitizing, clearing trash and preparing order. I love to decorate and organize.
Skills
Upbeat, outgoing and positive
Customer service oriented
Works well under pressure
Following regulations
Computer application knowledge
Verbal communication
Time management
Organizational ability
Outgoing personality
Machinery maintenance
Recordkeeping and bookkeeping
Strong team member
Strong communication skills
Outstanding cleanliness
Multitasking and prioritization
Quality assurance
Banquets and catering
Guest and client satisfaction
Payment processing
Employee training
Experience
February 1999 to February 2002
McDonald's Opelika, AL
Cashier Food Prep
Improved service quality and increased sales by developing a strong knowledge of company's products and services.
February 2003 to February 2005
Afni, Inc. Opelika, AL
Customer Service Representative
Efficiently addressed customer issues to ensure quick and successful resolution.
February 2002 to May 2009
Frederick Rd Tax Opelika, AL
Manager/Tax Preparer
Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
February 2010 to May 2015
Bnb & Associate Opelika, AL
Data Entry Clerk
February 2013 to 2018
Waffle House Auburn, AL
Server
February 2016 to Current
Empire Tax Opelika/Auburn, Al
Tax Preparer
June 2018 Current
Twice Baked
Manager
Education and Training
2002 Beulah High School Valley, AL
High School Diploma Advanced Diploma
SUSCC Opelika, AL
N/A Business
Contact this candidate