Customer Service Marketing Specialist

S/T

SKYLON

TAYLOR

About Skylon Taylor

Strong expertise in Marketing, Service

Operationand performance enhancement.

Excellent communication skills, attention to detail, and commitment to providing quality work.

Experience

Cashier, Wal-Mart, Rowlett, TX

Rowlett, TX

2011-2012

• Cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions.

Marketing Specialist

Texas A&M University / Commerce, TX

2013-2015

• A Marketing Specialist is responsible for creating advertising campaigns, pricing strategies and targeting the demographic data of their target audience

• Liaise with creative teams to come up with branding ideas, graphic designs, promotional materials and advertising copies Intramurals Marketing Manager

Athletics Department / Texas A&M University / Commerce, TX 2015-2016

• Would undertake market research, understand the trends and customer preferences, create marketing strategy and budgets, oversee the creation of marketing materials and content, and perform all other relevant tasks essential for increasing the university participation in intramural sports.

• Analyzed information to identify new markets and customers, demand for products and services

Marketing/Service Manager

5501 Gordon Smith / Rowlett, TX

2017- Present

• manages the service department team and handles customer service interactions, reports, and policy repair.

• Interact with the business team, understand and supervise the service team to support and maintain the infrastructures

• Customer Service

• building and maintaining customer relationships by cold calling or meeting with prospective or existing buyers and explaining and comparing insurance products

Education

Garland High School Graduate

2008 - 2011

Texas A&M - Commerce

2012 – 2016

-Community Service Chair and Parliamentarian,

Alpha Phi Alpha Fraternity Inc. Fall 2014 - 2016

-AA Male Mentor Program 2015- 2016

Cultural Alliance Male Organization 9/13 to 2015

Committees Philanthropy Chair, Zeta Tau Chapter, - Spring 2015 - Digital Film of the Year Texas Council of Alpha Chapters

-Spring 2016 Honor, Dean’s List Texas A&M University Commerce

Skills

• Strong Knowledge in Marketing/ Service

• Excellent communication skills

• Attention to detail

• Ability to collaborate effectively

• Providing high-quality care

adxzqa@r.postjobfree.com 214-***-****

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