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Administrative Assistant Customer Service

Location:
Creve Coeur, IL
Posted:
June 29, 2023

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Resume:

Carol Armstrong

Senior Adminstrative Assistant

Peoria, IL 61610

adxzpx@r.postjobfree.com

+1-309-***-****

Lengthy career spent developing a diversified skill set and operational knowledge of Senior Administrative Support positions.

Most recent, twelve years as a Senior Administrative Assistant in the Investment Division in the Private Equity Department at Colorado PERA.

I enjoy working and helping people in general. I am detail oriented and able to work with little supervision to keep the office running smoothly.

Authorized to work in the US for any employer

Work Experience

Senior Administrative Assistant

Colorado PERA - Denver, CO

I supported the Director of Private Equity, four Senior Portfolio Managers, and one Portfolio Analyst II. I handled the cashflow for Private Equity working with Investment Operations on a daily basis. Trainer/Instructor

Real Legal Marketing LLC - Denver, CO

I trained clients via Webex on litigation software. I traveled to client sites to train them on a company wide database program called Practice Manager. Practice Manager is essentially the same as the Pro Law software used at Colorado PERA.

Legal Secretary II

18th Judicial District Attorney's Office - Centennial, CO I supported one Executive Senior Chief District Attorney, one Chief District Attorney, Habitual Offender Program, and five Deputy District Attorneys. My fifth year I was a floater and covered all the branches and any department within the branches.

I wrote a training manual for Legal Secretaries and helped train new secretaries. Sales Secretary / Operations Assistant

Nabisco - Peoria, IL

I worked both the Sales Department and the Operations side of the business. The last 8 years I supported two sales branches with their individual Sales Managers, one Account Executive, 19 Sales Representatives and approximately 45 messengers.

I developed an organizational file system for the Sales Representative's that was incorporated into the Chicago Region after it's implementation at our downstate branches. Education

One year & six months in Business

Illinois Central College - East Peoria, IL

1982 to 1984

One year in Business

Midstate School of Business - Peoria, IL

1981 to 1982

High school in General Studies

East Peoria Community Highschool - East Peoria, IL May 1970 to May 1974

Skills

• Event Planning (10+ years)

• Calendar Management (10+ years)

• Data Management & Reporting (10+ years)

• Microsoft Office (10+ years)

• Scheduling (10+ years)

• Electronic File Management (10+ years)

• Outlook (10+ years)

• Administrative Assistant (10+ years)

• Accounts Payable & Receivable (10+ years)

• Office Supplies Management (10+ years)

• Administrative experience

• Microsoft Powerpoint

• Sales Support

• Office Management

• Personal Assistant Experience

• Microsoft Excel

• English

• Microsoft Word

• Customer service

• Customer support

• Accounting

• Communication skills

• Accounts receivable

• Office experience

• Data entry

• Typing

Additional Information

Over my well established career I have had the opportunity to learn ideas and processes from other companies in various sectors. This was appreciated by myself and others to enhance processes to create better efficiency and accuracy.



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