Real Estate Service Coordinator

LAQUEEN FITZGERALD

**************@*****.***

PROFESSIONAL PROFILE

• Motivated self-starter with an aptitude for learning new skills quickly

• Articulate and personable professional who displays initiative and is well organized

• Proven ability to work well under pressure, handle simultaneous projects and meet deadlines with little supervision SKILLS

• Microsoft Word • Type 85 WPM

• Microsoft Excel • Interpersonal Skills

• Angus Anywhere • Excellent phone skills

• Procure To Pay- Yardi System

• Axid Xchange

• MRI Software

• Pulse

• VES

• Nexus

• Yardi 6, 7 & 10

• Avid

• Paychecks

• Click pay

EMPLOYMENT HISTORY

Dec 2022 to Present

Assistant Real Estate Manager

CBRE, LLC.

Assistant Property Manager to The General Manager and two Real Estate Managers on the commercial Portfolio. Properties consist of a Retail Plaza, Outpatient Client, and Industrial buildings CBRE is a 3rd party Management firm hired to manage client properties across Orlando and Tampa areas.

• The Grove at Winter Park – Retail 112,875 sq ft.

• Center State Logistics Park East – Industrial 1,011697 Sq ft.

• Center Point- Industrial 555,000 Sq ft.

• Lakeside Logistics Center – Industrial 505,160 Sq ft

• Orlando Health – Out Patience Client 306,289 Sq ft

• Lexington Properties (3) buildings total 1,347,539 sq ft My role as the AREM for the commercial division is to assist 3 managers with daily tasks which vary on a day-to-day basis Create Contracts, create RFP’s – Purchase orders pull weekly monthly reports and create and modified lease abstracts. Code invoices utilizing GL’s from each managers 2023 budget while uploading in to P2P – Procure to Pay and Axid Change Responsible for pulling monthly utility invoices from website such as Lakeland Electric, TECO and City of Plant City each date is set as a calendar reminder to pull and upload in P2P or Axid Change for CBRE’s accounts payable dept. In Addition, I’m responsible to review each COI from vendors and tenants confirming the limits and certificate language mirror CBRE’s Manager lease agreement with each property owners’ contract. I participate in a weekly broker’s call concerning upcoming leases, TI projects, potential renters for vacant spaces. Orlando, FL.

Commercial Property Portfolios Administrator

Sept 2021 – Sept 2022 – Relocated to Orlando Florida Hampton Management, LLC

Responsible for the commercial division of the Real Estate portfolio, Work directly with and report to the Vice President of commercial, my task involves

Renewal of lease and lease modification

Responsible for monthly arrear reports and rent collections and late letters register mail.

Upload invoices for payment once approved by Vice President of Commercial

Commercial projects over $5,000.00 I Create lien waivers for contractors to sign and have notarized prior to start date.

Work on violations issued from the city of New York, while distributing to the proper tenant responsible for the fine.

If tenant does not comply rapidly the tenant is charged with a billback which can be found on their next rent statement.

Commercial Portfolio as follows, 130 Fifth Avenue, 270 Lafayette Avenue, 359 E. Main Street, 196th 75th

201 E. 28th Street Chesapeake, Century Towers 2600 Netherlands, Whitehall Henry Hudson Parkway,

Le Triomphe 245 E. 58th Street, Lenox Terrance and 161 E. 110th Commercial Condos. New York, NY.

Jan- 2021 – Sept 2021

Assistant Property Manager JFM Management, LLC.

Assistant Property Manager to a commercial Real Estate Firm

Portfolios consist of 42 Commercial properties located in Harlem USA, NY 10029

Day to Day responsibilities inquired accounts payables utilizing Yardi 10

Requesting and reviewing tenant certificate of insurance confirming compliance

Reviewed FDNY summons and DOB violations for varies properties

Answered hearing dates with cure letters for compliance

When required, was responsible for contacting vendors for various services such as elevator issues, AFA fire alarm panels, security coverage.

Performed as a personal assistant to the principal owner, scheduling payments to personal bills,

Scheduled appointments, in addition to scheduling home service repairs for residence.

Worked on lease modifications

Kept record of tenant SEC Deposits, lease dates for possible renewal

Organized, stocked pantry and supply closet, created new tenant files while uploading in H drive.

Responsible for tenant arrear reports which included Rent, RE Tax, water meter and electric charges.

Provided tenant tours of vacant commercial spaces to broker when assigned

Tenants: AT&T, JP Morgen Chase Bank, BoA, Starbucks, Krispy Kreme, City MD, Chipotle, Cohen Optical and a host of small business eateries located on 125th Street Harlem New York.

Confirming all tenants were in city compliance.

New York, N

APF Properties LLC

Sept. 2018 - Dec. 2021

Office Manager/ Tenant Service Rep. New York, NY

Office Manager for 183 Madison Avenue 232,484. Total Sq. ft. building

Primary point of contact for all tenants and service requests for property

Employee payroll data entry/ Responsible for all account payable entries for 183 Madison

Upload all new leases, lease amendments, contracts, and insurance policies

Administrative support to the property Manager/daily miscellaneous office tasks

Communicate continually with the senior members of the firm with monthly property reports.

Point of contact for all contracted vendors pertaining services and service follow ups. Work on a day-to-day basis with engineers, security, and porters- delegating work requests May 2016- September 2018 RXR Realty LLC

Tenant Service Coordinator

Tenant Service Coordinator for 1285 Avenue of the Americas 1.65 million Sq. ft. building

Responsible for all tenant rent statements using online system -Yardi

Handle monthly billing invoices for commercial vendors using - Avid

Control a heavy volume of emails and incoming calls daily.

Ensuring updated tenant and vendor certificate of insurances is filed.

Daily assembling scheduled work on outlook calendar for management team.

Work on a day-to-day basis with engineers, security, and porters- delegating work requests.

Arrangements of food drives, blood drives, Toys for tots and back to school backpack program. April il 2012- May 2016

Tenant Service Coordinator RXR Realty LLC New York, NY

Tenant Service Coordinator for 1330 Avenue of the Americas 525.825 total Sq. ft. building

Responsible for scheduling overtime freight and loading dock daily coverage

Accommodated VIP clients and business partners of RXR Corp, with hospitality

Arranged catered breakfast and lunch dinning for Executive broad members as needed

Worked closely with property management team attending one-minute meeting on ensuring service. July 2011- April 2012

Tenant Service Coordinator/ Reception RXR Realty LLC New York, NY

Tenant Service Coordinator for The Starrett Lehigh Building 2.3 million Sq. ft. building

Responsible for all tenant service request and billing; using online system - Angus Anywhere

Control a heavy volume of emails and incoming calls daily.

Kept updated tenant and vendor certificate of insurances on file. February 2007 – 2011 Regent Business Centers New York, NY Assistant Operations Manager

Meet and greet potential clients interested in office space.

Responsible for a large volume of incoming emails while responding within a 24-hour limit

Performed promptly and direct in accordance with company policy

Set up client’s internet telephone and voice mail box systems

Pull monthly reports to retrieve billing information for client’s invoices.

Education: 2004- 2008 (The City College of New York)

Bachelor’s degree GPA. 3.0

Major - Theatre and speech

Minor – African American Studies

BOMI 9/2017

• FMC Certified

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