Christopher Cook
Waynesboro, PA *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
CNC Operator
Pro Fabrication, Inc. - Smithsburg, MD
September 2022 to June 2023
Short term contract through
People Share.
CNC operator for small family run business by small batch parts for use in large in house Fabrication work. CNC Machine Operator
TB Wood's - Chambersburg, PA
June 2022 to June 2023
Operate and modify programming of various Automatic and manual machines from rough casts to blueprint specified parts. Parts ranged from 60 minute to 300 minute cycle times. Weights ranged in the hundreds of lbs. These were industrial sized circular wheels used for oil derricks, farm equipment, etc. CNC Operator
Olympic Steel
June 2021 to June 2022
Operate HAAS Cnc Machines are various duties relating to their operation and output. Proficient regarding Setups, probing, measuring, offsetting, reading blue prints, minor programming edits, and various machine methodologies (bores, threads, taps, and more) Warehouse Automation Technician
Procter & Gamble - Shippensburg, PA
August 2020 to May 2021
Warehouse Operations Environment
Maintained and operated first in class automated machinery. (Automated Layer picker and case picking system)
Used creative problem solving to streamline and improve performance of machines Performed regular maintenance including checks ups, field repairs, and identified problem areas for large scale change.
Warehouse Associate
Target - Chambersburg, PA
September 2018 to August 2020
Warehouse Operations Environment.
Worked on forklifts and case pick
Always hit production and quotas and worked with zero safety violations Operated within a group of 20 to regularly hit changing performance expectations. Operated multiple types of PIT
General Manager
Domino's Pizza (West Chester Franchise Inc) - Wilmington, DE February 2016 to July 2018
General Manager of Pike Creek Domino's, as well as serving as Assistant Manager to Kirkwood Hwy. Slated to open and operate the Elsmere Location opening mid August. Asst. Manager
Shake Shack Enterprise, LLC - Newark, DE
February 2016 to August 2017
Assistant with Restaurant operations during the opening of the Christiana mall Shake Shack. Account Coordinator
Capital One - Wilmington, DE
December 2014 to February 2016
Capital One 360 Account Coordinator
• Interacted with customers in call center environment with emphasis on customer satisfaction, problem and impact resolution, and account sales.
• Performed with sales metrics placing in top 10% of 500+ employee department.
• Analyzed accounts; performed call outs when identifying fraudulent activities.
• Customer satisfaction and feedback resulting in 95% satisfaction metric and an 80% willingness to promote the business brand and products.
• Mastered and executed on core banking and customer service principles with regular recognition for outstanding performance invoked by customers and management alike.
• Coordinated the development and contributed to skill building for team members and trainees. General Manager
Chipotle Mexican Grill - West Chester, PA
December 2011 to December 2014
location - Drove Sales from 25% year on year comp growth to 38%. Would go on to drive West Chester from 20% to 45%.
• Extensive knowledge of scheduling, strong organization skills, and proven staff retention & development. Emphasized teaching using every opportunity available.
• Core Vales- Compassion for staff and customers alike, and a wholesome approach to life at large to create and sustain an empowered work environment. No challenge too great, no concern too small.
• Thoroughly talented in teaching, coaching, problem solving, elevating, and communicating with team
• Reduced staff Year on Year turnover from previous leadership's 70% down to 15% at West Chester and from 90% to 8% at Exton.
• Drove development and promotion of 19 different employees in to management, of which 30% would go on to achieve Assistant Manager or General Manager roles. Skills
• Computer Skills (10+ years)
• Communication Skills (7 years)
• P&L
• inventory
• Scheduling
• Payroll
• Operations
• Training
• Warehouse (1 year)
• Warehouse Associate
• Forklift
• Shipping
• Industrial equipment
• Bore gauges
• CNC
• Calipers
• Micrometer
• Precision measuring instruments
• Blueprint reading
• CNC lathe
• Analysis skills
• Typing
• Machining
• CNC Milling Machine
• Tooling
Certifications and Licenses
Forklift Certification
Pallet Jack Certification
CCNP
Assessments
Supervisory skills: Motivating & assessing employees — Proficient October 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Experience with Powered Industrial Trucks, Warehouse Operations, and Logistics