Phillip J Reed

**** ******* ****

Hoffman Estates, Il 60169

630-***-****

adxzm5@r.postjobfree.com

SUMMARY OF EXPERIENCE

I am an experienced and seasoned organization development professional, with a unique background that includes project management, instructional design, training delivery and diversity and inclusion management. Industry experience includes banking, pharmaceutical, high tech, membership associations, construction, insurance, financial, legal, colleges/universities, manufacturing, advertising, telecommunications, government and not-for-profits.

Jewel Osco Sept 2019 – Present

Merchandising Clerk

OD / Change Management Consultant Jan 2006 – Present

Self-Employed

Designs and delivers organization development interventions to individuals, groups and systems to increase capacity to initiate and sustain organizational change. Acts as a change agent to aggressively lead large-scale change initiatives throughout the organization. Develops and maintains strategic business partnerships with company functions to enable work groups to build relationships and assure alignment of organizational strategies with the overall business strategy. Designs and/or consults on organization development interventions, including but not limited to leadership development, team development, strategy development, structural redesign, learning groups, focus groups and process facilitation, which enable business leaders to successfully initiate and manage organizational change. Assesses and identifies barriers in behaviors, organizational systems and processes that limit the organizations potential for growth and chooses the best systemic solutions that result in increased organizational effectiveness, alignment and strong team performance.

Client and Consulting Services Provided

Weaponizing the Word – (11/18 – Present)

Responsible for designing and implementing strategies to support achieving the WTW mission and goals. Provide organization development services to build brand awareness, develop a distribution strategy for WTW products and services, develop and implement the WTW funding model, develop and implement technology utilization strategies and develop and implement strategies to measure key performance metrics.

National Employment Law Council - (7/13 – 6/19)

Provide executive director services for membership and support the board of directors, standing and ad hoc committees. Designed a strategic planning process to move the organization leadership structure to board of directors from a coordinating committee and standing committees. Developed an executive director role and membership services back office function. Upgraded branding to a digital format to increase sponsorship. Developed a comprehensive communication strategy to increase membership engagement. Implementing a web-based membership management application with new website design and features.

City of Elgin – (7/11 – 12/16)

Designed and facilitated the development of the City’s diversity and inclusion strategic plan for workforce, workplace and marketplace. Provided change management consulting and project management services to assist with the implementation of the plan. Coached leadership, including elected officials on change principles and leading through change. Designed assessment tools to assess leadership’s readiness for change. Developed a scorecard to measure key performance indicators for demonstrated leadership commitment to diversity and inclusion, recruitment and retention, program and service development and delivery and marketplace diversity, both internal and external qualitative and quantitative metrics. Generated reports and made presentations to department heads and elected officials. Conducted meetings with community stakeholders to engage and to inform.

Little City Foundation - (2/14 – 12/14)

Provided learning management system (LMS) administration, training and support to trainers and staff. Researched and resolved LMS functionality issues. Developed and facilitated Non-discrimination and diversity and inclusion training for senior management, managers and staff for the entire organization. Developed the new employee onboarding (NEO) training. Created the “Little City Way” process to ensure that developed programs and services were aligned to the mission and vision, incorporated core values in the development of a high performing workforce and to continuously provide best-in-class support programs and services, for the people LCF served.

Zurich Insurance North America – (1/12 – 6/13)

Designed and developed a competency development tool to determine individual, depart and organization level strengths and identification of development needs. Provided joint application development (JAD) design, support, data collection and analysis for the underwriters and sales organizations. Created presentations for senior management. Developed communication plans and content. Provided project plan and project manager support. Produced and facilitated Management Webinars utilizing WebEx.

Allstate – (8/07 – 12/08, 12/10 – 1/12)

Provided change management and project management services to support the implementation of a new performance management process and tool (SAP HR). Specific services included developing an online (MSS /ESS) development tool for officers, managers/supervisors and individual contributors. Implementing new organization success factors (OSF’s). Developed job aids to support the implementation and rollout of the new performance management process. Developed a tier 1, 2 and 3 support process for SAP HR application utilization. Developed and facilitated the new hire onboarding webinar. Developed and facilitated a webinar to rollout new insurance benefit programs. Developed communication plans and content. Provided project plan and project manager support

Elgin Human Relations Commission – (5/11 – 7/11)

Designed and facilitated a community building meeting as a forum to engage and connect community social service providers. Developed an assessment tool to determine the City of Elgin’s level of transparency and fairness at the City of Elgin in areas of decision-making and policy, access to both elected officials and city staff and the distribution of resources.

Hanover Township Mental Health Board – (11/06 – 5/08)

Provided consulting and effective meeting design services to drive the development of a three-year strategic plan (serves as a best practice for 708 Boards in Illinois), funding allocation strategy and criteria that encouraged collaboration among service providers for maximum community impact and utilization of resources.

Sovereign Bank – (4/06 – 11/07)

Developed a strategic diversity and inclusion alignment learning model to provide structured development for senior management, directors and supervisors and individual contributors. Provided consulting to senior management and the diversity council in the development of the bank’s strategic plan for diversity and inclusion. Developed a talent optimization model and process for increasing the diversity of the bank’s workforce at all levels.

HSBC – (1/06 – 4/06)

Provided consulting services to the HSBC Diversity Council in order to develop a strategic plan. Develop a diversity scorecard the measured internal and external qualitative and quantitative metrics in the areas of leadership demonstrated commitment, recruitment and retention, programs and services and supplier diversity. Was a featured panelist for HSBC’s Legal Conference on diversity and inclusion.

PRISM INTERNATIONAL Jan 2004 – Jan 2006

Consultant

Responsible for developing new business and new accounts. Provided consulting services to help organizations assess the current culture, develop and implement strategic plans, develop interventions including training, engage leadership, involve employees and measure progress. Facilitated meetings with senior management, heads of diversity, steering committees, diversity counsels and strategic partners. Also, facilitated diversity and inclusion training solutions. Clients included Sara Lee, Household International, Long Island University, Simon Properties, Michelin, Abbott, American Society of Civil Engineers, Holcim Construction and General Dynamics.

PJ REED CONSULTING - Oct 2002 – Dec 2003

Organization Development Consultant

Plan, organize, develop and direct organizational development efforts. Identify training and development needs of the organization. Identify leadership needs and develop and implement leadership development programs to ensure that leaders possess and enhance necessary skills to manage effectively in the organization. Establish and monitor metrics to verify effectiveness. Lead change management efforts. Measure effectiveness of change efforts.

SIEMENS CORPORATION - May 2000 – Oct 2002

Manager of Diversity

Responsible for leading the development and implementation of the workforce strategy and for identifying and measuring key performance metrics. Ensure that diversity programs, activities and initiatives are being developed and implemented in an integrated fashion and in an appropriate time frame. Evaluate the appropriateness of a specific diversity issue, leading edge ideas, etc. Provide consulting to Siemens operating company’s senior leadership on diversity issues. Provide direction and leadership to ensure that critical linkages, strategic partnerships and relationships are developed and maintained internally and externally. Responsible for the development, implementation and management of the supplier diversity strategy, which includes educating internal stakeholders, creating advocacy, establishing spend goals, tracking, developing relationships with WMBE’s and forming strategic partnerships and representing the company at supplier diversity events. Member of Global Diversity Council. Helped develop the Guiding Principles for Diversity worldwide.

SIEMENS BUILDING TECHNOLOGY - Aug 1997 – May 2000

Program Development Manager

Work directly with and provide staff support to senior management regarding traditional and non-traditional training issue identification, prioritization and development. Responsible for the project management necessary for developing and implementing an effective distributed learning strategy and model for the company. Responsible for creating and implementing an assessment program to identify current gaps and required skills necessary to fully leverage existing and future company technology company wide. Also, responsible for creating the solutions to bridge these gaps. Represent the company on the USA Diversity Council and responsible for creating and implementing the diversity strategy for our operating company.

Developed Project Management training for project managers. Training content included project manager responsibility (initiation, planning, and execution, monitoring, controlling and close-out) and project knowledge areas (project integration, scope, time, cost, quality, human resources, communication, risks, procurement and document management).

Developed Windows NT training for sales, engineering and technicians as an alternative to MCSE. Training focus included installing, configuring and maintaining the client and server operating systems (TCP/IP and DHCP), monitoring performance, data storage, creating users and groups, setting security permissions, troubleshooting and supporting users. Initial training costs savings $4.5 Million.

Developed a Microsoft User Certification Process for desktop users to ensure that employees had the required knowledge to perform their functions more effectively

Developed training for Oracle’s Order Entry and Inventory modules for 83 Branch Offices

Certified and facilitated Miller Heiman’s Strategic Selling for salespeople

EDUCATION

MA in Whole Systems Design – Organization Systems Renewal (OD)

Antioch University – Seattle, WA

Bachelor of Arts in Economics

Northwestern University - Evanston, IL

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