Customer Service Food Safety

PAMELA BONNEY

ENERGETIC CULINARY ENTHUSIAST

Virginia Beach, VA 23452

***************@*****.***

340-***-****

40+ Years experience in over-all cuisines,catering and banquets. Certified Food Safety and Handler. Provides excellent customer service and leadership skills. Possesses a solid knowledge of employee training, entrees, beverages, restaurant equipment, POS systems, and Front/Back of House management..

Authorized to work in the US for any employer

Work Experience

ASSISTANT/SOUS CHEF

BLUE WATER TERRACE - Christiansted, VI

December 2013 to August 2020

• Order, Prep, Cook, and Serve*

• COMPLETE KNOWLEDGE OF:

• FRONT / BACK OF HOUSE

• ALL FINANICAL OBLIGATIONS..BANKING, ACCOUNTING, VENDORS, etc.

• COMPLIANCE OF ALL FOOD SAFETY, HANDLING, HEALTH REGULATIONS

• DELI, CATERING, BANQUETS,AND DESSERTS

• MARKETING AND SALES

Restaurant Owner/Operator

CHEESEBURGERS IN AMERICIA'S PARADISE - Christiansted, VI May 2007 to December 2013

Waitress/Bartender/Hostess

CHEESEBURGERS IN AMERICIA'S PARADISE - Christiansted, VI March 1992 to October 2003

• COMPLETE KNOWLEDGE, UNDERSTANDING AND INVOLVMENT OF/IN:

• ALL ASPECTS OF RUNNING A BUSINESS/RESTAURANT

• ACCOUNTING, PAYROLL,VENDORS, etc.

• WORK, RUN, OVERSEE ALL OPERATIONS KITCHEN, DINING ROOM, BAR

• COMMUNICATIONS WIH ALL VENDORS..PRICING, DELIVERIES ETC.

• MARKETING AND SALES

• SECURING ANY AND ALL ENTERTAINMENT

WAITRESS/BAR/HOST/MANAGER

SURFRIDER RESTAURANT - Virginia Beach, VA

September 1985 to March 1991

• OVER-ALL KNOWLEDGE OF:

• FOOD SERVICE, CUSTOMER SERVICE & IMPROVING EXPERIENCE

• ACCOUNTING, POS SYSTEMS, BEVERAGES, MENUS, FOOD SAFETY AND ALCOHOL REGULATIONS

• TRAIN "NEW" HIRES

• FOOD ORDERS, INVENTORY, PASRTY, BAKING

Waitress/Bartender/Hostess

VIRGINIAN STEAK HOUSE - Virginia Beach, VA

December 1980 to September 1986

HOSTESS/FRONT & BACK OF HOUSE

DIAMOND JIM BRADY'S - Virginia Beach, VA

August 1979 to November 1982

SAME AS ABOVE..

Education

PARTIAL COLLEGE in BUSINESS STUDIES

Old Dominion University - Norfolk, VA

September 1981 to April 1983

Skills

• Banquet Experience

• Cooking

• Food Preparation

• Kitchen Management Experience

• Catering

• Culinary Experience

• Food Safety

• Profit & Loss

• Food Handling

• POS

• Time Management

• Host/Hostess

• Inventory Control

• Labor Cost Analysis

• Food Production

• Menu Planning

• Bartending

• Merchandising

• Purchasing

• Meal Preparation

• Cleaning Experience

Certifications and Licenses

CERTIFIED FOOD SAFETY /HANDLER

September 2019 to September 2021

CERTIFICATE# 285539

Assessments

Cooking skills: Basic food preparation — Highly Proficient March 2021

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Highly Proficient

Food safety — Familiar

March 2021

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness Full results: Familiar

Restaurant manager — Familiar

March 2021

Managing restaurant staff and meeting customer expectations Full results: Familiar

Bartending — Proficient

March 2021

Understanding, pouring, and mixing drink orders

Full results: Proficient

Following directions — Proficient

March 2021

Following multi-step instructions

Full results: Proficient

Supervisory skills: Motivating & assessing employees — Familiar March 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar

General manager (hospitality) — Familiar

March 2021

Solving group scheduling problems and reading and interpreting P&L statements Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Some dates above maybe a "Guess"

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