Customer Service Support

Professional Objective:

Embark in a career, which utilizes my previously gained skills in deadline driven environments while working toward an opportunity for growth.

QUALIFICATIONS:

Effective written and oral communication

Microsoft Office; Word, Excel, Outlook experience

Mas 100

Efficient time management

Ability to organize, manage and prioritize tasks accordingly

Customer oriented

Team player

Positive attitude

Deadline motivated

Detail oriented

Experience:

Anaheim School District

Coordinator March 2021 – Present

Coordinating communication between teachers, schools, parents, and community partners

Maintaining a positive working relationship with school staff members in order to foster cooperation between the district and schools

Organizing and assisting with school activities such as field trips, fundraising events, and assemblies

Facilitating communication between parents and teachers in the school setting

Providing guidance and support to teachers and school staff members in regard to curriculum development, classroom management, etc.

Working with parents and community members to ensure that children are receiving appropriate educational services

Supporting teachers by providing ongoing training on current educational trends and teaching methods

Developing and implementing school improvement plans, including hiring new teachers or replacing those who are not performing well with students

Overseeing various aspects of student discipline in accordance with district policies and procedures

Compton School District

Coordinator June 2020 – February 2021

Coordinating communication between teachers, schools, parents, and community partners

Maintaining a positive working relationship with school staff members in order to foster cooperation between the district and schools

Organizing and assisting with school activities such as field trips, fundraising events, and assemblies

Facilitating communication between parents and teachers in the school setting

Providing guidance and support to teachers and school staff members in regard to curriculum development, classroom management, etc.

Working with parents and community members to ensure that children are receiving appropriate educational services

Supporting teachers by providing ongoing training on current educational trends and teaching methods

Developing and implementing school improvement plans, including hiring new teachers or replacing those who are not performing well with students

Overseeing various aspects of student discipline in accordance with district policies and procedures

Jump

Field Technician February 2019 – April 2020

Providing service and customer support during field visits or dispatches

Managing all on site installation, repair, maintenance and test tasks

Diagnosing errors or technical problems and determining proper solutions

Responding to customer callouts and field dispatches.

Meeting with the customer to determine the nature of the service or repair.

Conducting routine equipment servicing out in the field.

Inspecting and troubleshooting equipment failures.

Repairing equipment and replacing faulty parts.

Installing and testing new equipment.

Providing preventive equipment maintenance.

Providing technical training on new equipment installations.

Maintaining equipment stock in the company vehicle.

Completing job reports.

Orange Courier

Courier May 2018 - January 2019

Picking up packages from the sender

Delivering packages to the recipient

Taking responsibility for high-value or confidential items

Accepting payments for the items

Filling out paperwork about completed deliveries

Getting signatures from recipients upon delivery

Answering questions and providing customer service to people who use the courier service

Working with dispatch to get to the right location

Logistics

Shipping Handler July 2015 - January 2017

Loading, unloading, and moving freight between delivery and storage areas as instructed.

Coordinating the movement of freight with other workers via radio communication.

Scanning or documenting freight, as well as marking items with identifying information.

Moving freight manually or with specialized machinery, such as forklifts, reach trucks, and pallet jacks.

Stacking freight at specified locations using boards or pallets.

Preventing damage to transported freight by using protective devices such as padding and straps.

Adhering to weight restrictions, as well as stabilizing and guiding lifted freight with slings and hooks.

Maintaining records of the number of units handled per day, as well as their location and condition.

Performing prescribed safety checks on freight handling equipment and adhering to safety regulations.

Recruiting Care Givers

Care Giver January 2012 – May 2014

Help people with their hygiene

Transfer immobile people from place to place like from a chair to a bed

Take care of their schedules, which might entail administering their medications, keeping track of doctor appointments, etc

Perform housekeeping duties or prepare healthy meals

The foremost role, however, is to be empathetic and provide good company to the sick and elderly

Contact this candidate