Customer Support Mon Fri

GR Gracia Ruiz

+1-786-***-**** E: adxziw@r.postjobfree.com

Lehigh Acres, Estado De Florida 33936

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY CERTIFIED ZUMBA INSTRUCTOR 04/2020 to CURRENT Zumba Network Lehigh Acres, Estado De Florida

Created unique choreography for classes.

Provided tips on course safety and watched students for signs of fatigue and injury.

Greeted incoming students and answered questions to offer welcoming atmosphere.

Cultivated positive relationships with participants by interacting with group during fitness classes.

Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.

Motivated clients to achieve their personal fitness goals through developing and modifying routines.

CASHIER 01/2014 to 02/2016

Winn Dixie Homestead, FL

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers. Served needs of more than Number customers in busy Type environment. Processed POS transactions, including checks, cash and credit purchases or refunds.

Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.

Restocked, arranged and organized merchandise in front lanes to drive product sales.

Reviewed and resolved differences between accounting information and cash drawer.

Answered questions about store policies and concerns to support positive customer experiences.

Worked closely with Job title to solve problems and handle customer concerns.

SALES ASSOCIATE 01/2007 to 03/2012

Walmart Miami, FL

Maintained organized, presentable merchandise to drive continuous sales. Tracked stock using company inventory management software. Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Applied security and loss prevention training toward recognizing risks and reducing store theft.

Prepared merchandise for sales floor by pricing or tagging. Educated customers on promotions to enhance sales. Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.

CASHIER 04/2005 to 12/2006

Marshalls Miami, FL

Processed POS transactions, including checks, cash and credit purchases or refunds.

Restocked, arranged and organized merchandise in front lanes to drive product sales.

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers. Answered questions about store policies and concerns to support positive customer experiences.

Checked prices for customers and processed items sold by scanning barcodes.

Worked closely with Job title to solve problems and handle customer concerns.

Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

EDUCATION High School 06/2003

Felix Varela Senior High School, Miami, FL

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