Annette Kloster

EDUCATION

High School Diploma June 1981

Garner High School – Garner, NC

SKILLS

Microsoft Office Suite, excellent customer service, inventory, cash handling, quality assurance, control circuit troubleshooting, able to solve complex problems, good communication skills, data entry, CDL, trained on a Chariot, works well in a team environment, self-starter

EXPERIENCE

Target Warehouse – Suffolk, VA August 2021- Present

Inbound/Outbound

Responsible for loading outgoing freight into trailers and receive information on inbound trailers brining freight into the warehouse. Sorting products onto pallets per DPCI numbers and counting cartons received and printing the labels to go on each pallet.

Responsible for the resert line and printing labels on carton that have no labels or damaged labels while keeping count of all reprints.

Making daily spreadsheets of carton in the que that need to be delivered to outbound lanes for loading onto the trailers.

Reworking inventory that has been double picked or the trailer has been closed/cancelled freights. Reinstating cartons that need to be restocked in the warehouse for future orders. Responsible for sweeps to find vacant locations for the incoming freight.

Pre-Received audits

Collecting information on inbound pallets, making sure there are no DPCI errors and all cartons on the pallets belong to the one DPCI and informing the lead processor if there are errors. Checking for VCP/SSP errors, if found partnering with the problem solver to get the error resolved. Making sure pallets are built correctly and the carton count is correct, if they are not then partnering with the lead processors to correct the pallet and print the correct labels before cartons go to the warehouse, entering all information into the data base and sent to the proper

person.

Franklin Disposal & Recycling – Franklin, VA. June 2019-August 2021

Administrative Assistant/Truck Driver

Responsible for HR/Operations for ordering drug tests per FMCSA regulations, Updating Company Policy per ISNET recommendations, managing access for client’s properties, maintaining PPE supplies, Calculate International Fuel Tax each quarter for 3 trucks and holding company meetings for information updates.

As a driver, drove to and from scrap yards to deliver recycled materials that I had separated.

Deliver and collect 30 – 40-yard containers to customers

Starr Motors – Suffolk, VA November 2018- January 2019

Inventory/parts clerk

Ordered Parts and confirmed correct part was received and had no flaws or damage

Calculated Pricing

Reconciled invoices

Data Entry

Maintained inventory and inventory records

Answered phones

Delivered Excellent Customer Service

Handled Cash and Credit Card Transactions

Richmond Bumper, - Richmond, VA June 2010 – November 2018

Delivery Driver/Customer Support

Drove and process deliveries

Handled customer issues

Delivers excellent customer service

Receives and handled cash and credit card transactions

Addressed all employee harassment allegations

Helped resolve inventory issues for products

Collected past due payments

Eggleston Trucking – Suffolk, VA February 2009- August 2009

Terminal Manager

Delivered excellent customer service

Received and handled cash and credit card transactions and paid bills

Managed inquires for billing

Developed and rolled out new polices

Managed log books, fuel receipts, and mileage for the drivers

Maintained and dispatched 10 drivers

Maintain timekeeping for the 10 drivers

QVC – SUFFOLK, VA October 2009-December 2009

TEMP JOB – Warehouse Picker

Picked and fulfilled orders that were sent down via a scan gun, worked cherry picker forklift

Double checked scan guns to perform quality control

Responsible for moving pallets to staging area

Southampton County – Franklin, VA August 2008 – February 2010

School Bus Driver

Delivered excellent customer service

Checked vehicles to ensure mechanical, safety and emergency equipment were operational

Inspected and maintained vehicle

Picked up and delivered children safely

WorldCom – Cary, NC June 2000- August 2002

Circuit Designer/Telecommunications Technician

Delivered excellent customer service

Designed circuits all across the US using a data-based system

Worked closely with Project Managers

Handled customer complaints

Answered phones

State Bureau of Investigation – Raleigh, NC November 1983-May 2000

Crime Data Analysts

Delivered excellent customer service

Data entry

Recommended and executed quality improvements for production

Created and updated department work instructions and reports

Contact this candidate