Ryan R. Reta

C*** Sorrento Oasis, C. Raymundo Ave. Rosario Pasig City

Globe: +63-927-***-****

Smart: +63-911-*******

Email. adxzf3@r.postjobfree.com, adxzf3@r.postjobfree.com

Manulife – Sr. Manager Business Continuity Canada (April 2021 – January 2023) Job responsibilities and duties include:

• Update existing BCP business in the recovery process.

• Update BIA, Comprehensive plan review.

• Send email communications to clients, vendors, and the organization.

• Schedule business planning sessions with plan/ process owner identity processes.

• Perform Testing activities Call Tree Notifications (MIR3) details from workdays, Work Attestation, Tabletop Exercises, etc.

• Monitor current recovery plans and review them for enhancements.

• Monitor any possible disruptions that might affect the operations. Send organizational email communications.

• Train staff and managers on risk management and disaster recovery.

• BCRD Team uses Fusion Portal for the BCP document, Report, and Dashboard reporting.

• Certified Safety Officer 3 – DOLE

Transcom Worldwide – Business Continuity & Disaster Recovery Manager for GER (Global English Region)

(November 2019 – April 2021)

Job responsibilities and duties include:

• Document IT design and resources and create a business recovery process

• Schedule business planning sessions with staff to identify processes

• Peridentifyiness impact and risk assessments

• Lead incident management for IT and Non-IT related incidents.

• Monitor current recovery plans and review them for enhancements

• Train staff and managers on risactivitylity while protecting the brand reputation and keeping the business competitive. The level of preparedness illustrates a corporate commitment to customers, the company, and above all, to employees. Task Us – PH Business Continuity Incident Management (July 2019 – September 2019) Job responsibilities and duties include:

• Update existing BCP business in the recovery process.

• Lead incident management for IT and Non-IT related incidents.

• Schedule business planning sessions with plan/ process owner identity processes.

• Perform Testing activities Call Tree Notifications, Tabletop Exercises, etc.

• Performs site visits and audits

• Certified Safety Officer 3 - DOLE

WNS – Deputy Manager PH Business Continuity Planning Infrastructure (October 2016 – July 2019) Job responsibilities and duties include:

• Update existing BCP business in the recovery process.

• Update BIA for all Site levels and Client specific documents.

• Lead incident management for IT and Non-IT related incidents.

• Schedule business planning sessions with plan/ process owner identity processes.

• Perform Testing activities Call Tree Notifications, Work Attestation, Tabletop Exercises, etc.

• Monitor current recovery plans and review them for enhancements.

• Monitor any possible disruptions that might affect the operations. Send organizational email communications.

• Formulates, implements and reviews BC policies and regulations to meet client requirements and the company as well.

• Conducts site-level audits for mitigations and controls as per company standards.

• Conducts training on Emergency Preparedness and Response and Security orientation program for new hires. Trained employees, Floor wardens, and Safety offices before any safe emergency evacuation drills per sites.

• Certified Safety Officer 3 mandated by DOLE – First Aider Cognizant Technical Solutions – Corporate BCP (September – 2013, September - 2016) Job responsibilities and duties include:

• Global Helpdesk for BCP queries on Phones, Emails, and Ticket queries throughout the Cognizant organization.

• Initiate the bridge conference calls to all the stakes holders; prepare the MOMs, incident reports, chronological reports, and case studies that will need to be submitted to the vendors and client.

• Monitors current events such as incidents, natural calamities, technical difficulties, etc., that might interrupt the business and operations, leading to loss of the company.

• Initiate the testing of both tabletop and facility with the help of an admin, security, and IT NSS, for Intra City, InterCity, and Intra Country testing.

• Ensure all the Projects, Vendors, and Clients are complainant and adhere.

• Send hourly email updates to all the organization for traffic, weather, and current updates that might lead to delays of associates coming to operation.

• Certification in ITIL v3, six sigma Yellow Belt, Other Work Experience not related to Business Continuity Planning: Sutherland Global Services

United Online, Lenovo - Operation Service Desk Tech Team Lead

(November 2007 - September 2013)

Globe Telecom Business Center (Megamall, Robinson Galleria) Stock Custodian, Team Lead CSR Business Centers

(December 2004 - June 2007)

Education:

St. John Bosco (Don Bosco, Pasig City)

BS IT/ Computer Programming System Analysis

June 2000 to April 2002

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