Customer Service Material Handler
Resume:
C
Markeysha
calhoun
Markeyshacalhoun27@
gmail.com
Dallas, TX 75231
SUMMARY
As an intern, I had the opportunity to work in the management, letting and valuation departments. Some of my responsibilities were:
• Taking & vetting of inventories of properties for letting purposes
• Demanding and collection of due rent from various tenants.
• Conducting inspection with prospective tenants
• Issuing offer, renewal, reminder and termination letters
• Drawing locational sketches, site plans of the subject showing properties for Valuation purpose,
SKILLS
Microsoft Excel
Basic Math
Microsoft Word
Customer Service
Medical Terminology (1 year)
English
Basic
Customer Service
English
Materials
Math
Medical Terminology
Microsoft Excel
Microsoft Word
Receiving
Scanning
Scanner
Shipping
Call center experience
Hardware diagnostics
Windows XP/Vista
Customer support needs assessment
Microsoft Office Specialist (MOS)
Master
Antivirus Software
EXPERIENCE
Level 2 Technical Support Representative
Dallas, TX
Comm grapevine / Jul 2019 to Apr 2020
Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
Managed user profiles, security access and shared file structures. Updated software versions with patches and new installations to close security loopholes and protect users.
Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions.
Researched, resolved and followed up on customer issues, earning [Number]-star customer review rating.
Assisted online users via live chat, web conference and phone to resolve issues related to software and system use and access.
Material Handler
Dallas, TX
Amazon Fulfillment Associates/ Sep 2019 to Nov 2019 Lift up heavy boxes scanning items.
Inventory Specialist
DeSoto, TX
Oct 2012 to Jan 2018
Scanning and printing label items on the computer. Assistant Real Estate Manager
Dallas, TX
Marketing / Feb 2015 to Dec 2017
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Maintained thorough, accurate and compliant records for internal and regulatory audits.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Directed collection of more than $[Amount] in monthly income with consistently high payment rates.
Fostered good working relationships with owners, residents and board members. Implemented processes to provide residents benefits of clean, safe and well-maintained community.
Verified property compliance with state and federal regulations avoiding any form of discrimination or illegal practices.
Material Handler
Dallas, TX
Oct 2012 to Jan 2014
EDUCATION AND TRAINING
Trendi Eyelash Technician
Dallas, TX
Associate of Arts: Eyelash
Trendi Apr 2021
Dallas, TX
Lancaster High School 2010
Dallas, TX
PERSONAL INFORMATION
Additional Information, Inventory control putting items in location and counting item Willing to relocate: Anywhere
ADDITIONAL INFORMATION
Willing to relocate: Anywhere, Authorized to work in the US for any employer
Contact this candidate