Customer Service Delivery Driver

LAKOYA BROWN

Raleigh, NC *****

adxzad@r.postjobfree.com / 919-***-****

SUMMARY

Motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment.

SKILLS

Loading and Unloading

Order Picking

Shipping and Receiving

Wrapping and Boxing

Assembly and Production

Material Handling

Pallet Jack Operations

EXPERIENCE

Warehouse Associate / Staples - Durham, NC 10/2022 - Current

Packed and labeled merchandise to prepare for loading and shipment to customers.

Used pallet jacks to move items to and from warehouse locations.

Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.

Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.

Warehouse Worker / Prologistix Staffing - Raleigh, NC 01/2020 - 03/2023

Prepared and completed warehouse orders for delivery or pickup according to schedule.

Used pallet jacks to move items to and from warehouse locations.

Moved large and bulky items manually or with pallet jacks or forklifts.

Delivery Driver / DHL Express - Durham, NC 03/2022 - 08/2022

Transported and safely delivered items to prevent damage or loss.

Navigated routes with relevant map programs and GPS systems.

Handled merchandise in accordance with product handling standards.

Obeyed traffic laws and follow established traffic and transportation procedures.

Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Delivered rush merchandise on tight schedules to meet customer targets.

Utilized street maps to plan and determine most efficient routes.

Loaded trucks and safely secured merchandise to prevent damage during transportation.

Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

Checked shipping papers to determine nature of load and presence of hazardous materials.

Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.

Promoted positive customer service by delivering on-time shipments and fully resolving issues.

Loaded and unloaded vehicles at distribution center and delivery address.

Home Health Aide / Browns Help Hands - Raleigh, NC 09/2017 - 08/2020

Maintained clean and well-organized environment for client happiness and safety.

Dressed, groomed and fed patients with limited physical abilities to support basic needs.

Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.

Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.

Assisted with client personal care needs to foster independence and well-being.

Assisted clients with bathing, dressing and incontinence care.

Cared for patients by assisting with personal hygiene tasks and completing basic household chores.

EDUCATION AND TRAINING

High School Diploma 07/2018

Mary E Phillips - Raleigh, NC

Some College (No Degree)

Wake Technical Community College - Raleigh, NC

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