Brooke Stern

lifeguard

% 847-***-**** = adxza1@r.postjobfree.com Q Park ridge, Illinois 60068

CAREER OBJECTIVE

Energetic individual passionate about helping people of all ages engage in physical activities to maintain active and

healthy lifestyles. Experienced in planning, implementing, and evaluating activities, programs, and special events.

Demonstrates excellent customer service skills and exceptional ability to work collaboratively in a team environment.

Enthusiastic professional experienced with working in a recreational facility. Highly organized and motivated worker with

excellent interpersonal and communication skills, as well as a passion for helping people become more active.

Experienced in providing exceptional customer service, meeting safety protocols, and helping to ensure a positive

experience for all.

EXPERIENCE

SERVER, Park Ridge,

Oberweis Dairy, March 2023-Present

inois

* Greeted and accommodated guests, building positive experience from first interaction.

* Checked in with guests throughout meal service, replenishing drinks and catering to additional requests

* Exercised focus and concentration to keep track of tables and remember orders.

* Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.

* Prioritized multiple tasks in dynamic environment and stayed calm and composed

* Used good communication skills to reduce guest dissatisfaction.

LIFEGUARD, Park Ridge, Illinois

Park ridge park district, April 2022~October 2022

* Remained calm and poised during periods of stress or when dealing with difficult people.

* Enforced safety policies and rules to guests to prevent accidents.

* Monitored pool to identify individuals in distress or other emergency situations.

* CPR Certified

* Knows how to work an AED

SKILLS

First Aid Pool Policies Enforcement —_ Public Safety

CERTIFICATIONS

© CPR certified * AED Certified

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